Harleen Saimbhi

About

Currently pursuing a Bachelor of Health Sciences with a specialization in Health Promotion at Western University, I have developed a strong foundation in healthcare and business operations. My experience as a Client Solutions Intern at Scotiabank involved managing client accounts for healthcare professionals, enhancing operational efficiency, and providing financial analyses. Previously, as a Sales Representative at Garage Clothing, I excelled in customer relations and sales strategies, achieving the highest sales of the season. My role as a Financial Accounting & Administration Intern at Castool Tooling Systems honed my skills in budget management and software optimization. Additionally, I have experience in the healthcare sector as an Administrative and Clinical Assistant at Markham Stouffville Hospital, where I supported healthcare professionals and improved patient care. My diverse experiences reflect my adaptability, strong communication skills, and commitment to excellence in both healthcare and business environments.

Experience

• Client Solutions Intern - Healthcare Professional Banking · Scotiabank04-01-2024

  Managed and updated client accounts for over 100 healthcare professionals, enhancing operational efficiency and reducing errors by 20%. Reviewed and revised interest rates for over 1000 accounts. Utilized accounting skills to develop and maintain team trackers, improving task completion rates by 15% and ensuring timely resolution of client issues. Ensured security and access management by maintaining officer profiles in Intralink and SharePoint, contributing to a 30% reduction in access-related incidents. Supported the healthcare banking team by preparing comprehensive financial analyses and reports, leveraging advanced Excel skills and financial modeling techniques to provide actionable insights that improved decision-making processes.

• Sales Representative · Garage Clothing09-01-2023 – 05-01-2024

  Achieved the highest sale of the fall season, totaling over $900. Leveraged strong interpersonal and communication skills to build and maintain customer relationships, resulting in consistently exceeding sales targets. Demonstrated expertise in product knowledge and merchandising, ensuring an attractive and customer-focused shopping environment. Adapted quickly to diverse customer needs and contributed to a positive team dynamic. Collaborated closely with cross-functional teams to implement effective sales strategies and achieve collective goals. Drove customer satisfaction through exceptional service, resolving inquiries, and providing fashion advice. Continuously improved sales techniques through ongoing training and professional development.

• Financial Accounting & Administration Intern · Castool Tooling Systems04-01-2023 – 05-01-2024

  Reviewed annual budgets and spending for the company as well as allocated resources to respective departments. Reviewed accounting discrepancies and ensured balanced accounts between sales and purchases for the company. Actively contributed to various departments, including inventory, accounting, and sales, by focusing on the effective management and administration of user profiles within the company software, Sage. Collaborated with cross-functional teams to ensure smooth user onboarding, access control, and compliance with data security policies. Responsibilities involved configuring and maintaining employee profiles, customizing permissions and privileges based on their respective roles and responsibilities. Additionally, troubleshot issues and worked towards optimizing software utilization and operational efficiency within the organization.

• Administrative and Clinical Assistant · Markham Stouffville Hospital01-01-2021 – 08-01-2021

  As an Administration and Clinical Assistant at Markham Stouffville Hospital in the Urology department, played a vital role in providing essential support to healthcare professionals in a scientific and business context. Demonstrated strong leadership and initiative, collaborated effectively with coworkers, healthcare staff, and administration to ensure seamless operations. With exceptional communication skills, adeptly interacted with patients, addressing their needs and concerns, and effectively liaised with various hospital departments. Leveraged scientific background to contribute to the accuracy and efficiency of administrative tasks, such as data entry, record management, and scheduling. Combined interpersonal skills, initiative, and scientific knowledge to actively contribute to the smooth functioning of the Urology department and the overall quality of patient care at Markham Stouffville Hospital.

• Marketing and Sales Intern · Glutenull09-01-2023 – 02-01-2024

  Conducted thorough analysis of the nutritional content of the product line, ensuring strict adherence to healthcare policies and regulatory standards. Leveraged expertise in health-conscious market demands to enhance product appeal and compliance. Collaborated closely with the Sales Director to analyze market trends and integrate customer feedback, leading the development and successful launch of a vegan product line. This initiative not only broadened the company's product offerings but also achieved a remarkable 45% increase in customer satisfaction.

Education

• Western UniversityBachelor of Health Sciences, Health Sciences - Specialization in Health Promotion
• Bill Hogarth Secondary SchoolHigh School Diploma, N/A

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