Jacey Chen

About

Jacey is a multiple-disciplinary designer who is currently pursuing her final year at Parsons School of Design, majoring in Communication Design. She is driven by the desire to learn about better practices for user experience in making everyday applications more accessible and impactful to communities through empathetic user research, feature ideations, and prototype development. Jacey is currently pursuing her master's degree in Products of Design at School of Visual Arts.

Experience

• Product Design & Research Intern · The Beryl Consulting Group07-01-2021 – 09-01-2022

  - Developed the user experience of an AI-based tech platform aiming to disrupt the global staffing/ recruitment industry. - Collaborated with Designers, Data Scientists, Engineers, and Product Managers to ideate product features. - Conducted research including interviews, questionnaires, usability tests, A/B tests, and competitive analyses. - Produced user-journey maps, site maps, wireframes, and a high-fidelity interactive prototype.

• Product Design & Research Intern · The Beryl Consulting Group07-01-2021

  - Developed the user experience of an AI-based tech platform aiming to disrupt the global staffing/ recruitment industry. - Collaborated with Designers, Data Scientists, Engineers, and Product Managers to ideate product features. - Conducted research including interviews, questionnaires, usability tests, A/B tests, and competitive analyses. - Produced user-journey maps, site maps, wireframes, and a high-fidelity interactive prototype.

• UI/UX Design Intern · Cookie Jar07-01-2021 – 08-29-2021

  - Building user research, user personas, wireframing & prototyping for the push notification of the mobile app. - Conducting user research for website accessibility. - Creating illustrations & badges for the UI kit of the mobile app.

• Design Intern · TODA New York01-01-2021 – 05-13-2021

  I designed the mockups for the interface layout for the mobile version of DERT Book. I organized image files and edited the editorial projects for the clients.

• Design Intern · The Garnette Report01-01-2021 – 05-12-2021

  I designed a number of the banners for the Instagram Live interviews.

• Team Lead & Peer Mentor · Kontaktsource08-31-2020 – 05-10-2021

  - Conducted interviews and made decisions on the recruitment regarding the Spring 2021 team - Providing mentorship and leadership training to new interns - Guiding new interns in video editing, newsletter designing, and social media posting - Assigning interns with organizing different events and contacting participants

• UI/UX Designer · Apollo ID06-01-2022 – 08-01-2023

  Creating low and high-fidelity prototypes for Apollo ID mobile app, a digital platform centralizing Status-based membership and loyalty while driving more personalized experiences at restaurants, bars, nightclubs, and other venues. Collaborating with Designers and Engineers to ideate and publish the latest product features. Conducting user research to refine the feedback loops of the app. Team milestone: $2M total transaction in Q4 2022.

Education

• The New SchoolBachelor's Degree, BFA Communication Design, MFA Products of Design

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