Jackline Waihenya

Jackline Waihenya

Executive Virtual Assistant & Operations Partner | Streamlining Admin, Emails & Schedules for CEOs, Founders & Coaches | Your Trusted 2nd Brain

3 yrs experience · Nairobi, Kenya · 10-20 hrs/week

About

Experienced Executive Virtual Assistant with a passion for bringing order to chaos and creating systems that free leaders to focus on growth. With over 3 years supporting entrepreneurs and executives, certified training at ALX Africa, and a background in hospitality sales and customer support, I specialize in managing inboxes, schedules, and operations with precision and care. My work is more than admin tasks, it’s about building trusted partnerships that restore clarity, productivity, and energy. When I’m not streamlining workflows, you’ll find me learning new strategies for personal growth or exploring creative outlets that keep me inspired.

Skills

AIAdaptabilityAdministrationAdministrative SupportAdobe PDFAsanaAttention To DetailBusiness AutomationCRMCalednlyCanvaContent WritingCustomer ExperienceCustomer ServiceData ManagementEditingEmail MarketingEmail SupportEnglishEvent CoordinationG-SuiteGoogle DriveGoogle SheetsInterpersonal skillsLead GenerationLeadershipMailChimpMicrosoft OfficeMicrosoft PowerpointMicrosoft SuiteMicrosoft TeamsNotionOrganizationPowerBIProofreadingResearchSalesforceSchedulingTask DelegationTime ManagementTravel PlanningTrelloVirtual AssistantWritingZapierZoho CRMZoho DeskZoom

Experience

  • Writer & Editor · freelance03-01-2019

    From creating high-value eBooks as a ghostwriter to customizing written content to fit brand voice, I have honed my writing skills to cater to a diverse range of audiences. With a knack for storytelling and a deep understanding of SEO, I can help your brand shine in the online world. I transform ideas into written content that best fits my clients' needs.

  • AI trainer and researcher · Scale ai02-01-2021 – 09-01-2023

    Generative AI

  • Virtual Assistant · Lusene Donzo & Associates LLC06-01-2024

    I am currently managing a variety of tasks, from executive scheduling and email organization to crafting presentations and coordinating travel. I am consistently bringing a proactive approach to my work, ensuring that everything runs smoothly and effectively. I am also handling CRM updates, assisting with project coordination, and streamlining workflows to enhance efficiency. As a highly tech-savvy and detail-oriented communicator, I am focusing on delivering clear, professional support while adapting to any new tools or challenges.

Education

  • ALX AfricaVirtual Assistance

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