Jake Burns
Multi-Site Store Manager at Tommy Hilfiger & Calvin Klein
6 yrs experience · <10 hrs/week
About
As a seasoned retail leader with over a decade of experience, I thrive in the fast-paced world of multi-site management. My passion lies in creating exceptional customer experiences through strategic retail leadership, visual merchandising, and team collaboration. Key Skills and Achievements: - Multi-Site Management: Throughout my career, Ive successfully overseen operations across multiple retail locations. Whether its coordinating store openings or managing refits, I ensure seamless execution and brand alignment. - Visual Merchandising: My creativity and attention to detail have allowed me to curate captivating in-store displays. From window arrangements to product placement, I align everything with my store's brand identity. - Proven Track Record: I consistently achieve and exceed KPIs and sales targets. My results-driven approach has positively impacted revenue growth and customer satisfaction. Professional Journey: - Current Role at Tommy Hilfiger and Calvin Klein: As a multi-site manager, I take pride in ensuring brand alignment, optimising the customer journey, and leading teams across various locations. From flagship stores to boutique outlets, I drive excellence. - Kmart Clothing Manager: Across multiple stores, I led diverse teams to create and execute strong clothing standards. Visual merchandising was at the heart of our success, enhancing the overall shopping experience. - Beyond Retail: Published Author: My passion for storytelling extends beyond the retail world. I am the author of Whisper of Shadows and Snakes a young adult novel in a world of fantasy and adventure.
Experience
- Multisite Manager · PVH Brands Australia11-01-2023
As a Multisite Manager, responsible for overseeing multiple retail locations, ensuring operational efficiency, and driving sales performance.
- Author · Ocean Reeve Publishing06-01-2020
As an Author, involved in writing and publishing works, collaborating with editors, and engaging with readers.
- Fashion Model · WINK Models06-01-2017
As a Fashion Model, participated in photo shoots, runway shows, and promotional events, representing various brands.
- Store Manager · Tommy Hilfiger09-01-2022 – 02-01-2024
As a Store Manager, responsible for managing store operations, leading the sales team, and ensuring customer satisfaction.
- Retail Manager · Kmart Australia Limited06-01-2018 – 09-01-2022
As a Retail Manager, oversaw store operations, managed staff, and implemented sales strategies to enhance customer experience.
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