Jamie Dillon
Business Development Manager Senior Manager Of Client Success, Customer Success Manager
9 yrs experience · Toronto, ON · <10 hrs/week
About
With over two decades in the realm of client success and business development, I've honed a keen aptitude for fostering robust IT infrastructures and championing cutting-edge technological solutions at RieVax. My mission is to leverage my strategic insights and experience with diverse groups to fortify our company’s position as an innovation leader. I'm deeply committed to nurturing a culture of cybersecurity vigilance and excellence in service delivery to benefit our clients and stakeholders. At RieVax, my role revolves around optimizing system performance and uptime while leading IT operations for our clients. My recent transition into business development has allowed me to bring forth my senior-level expertise to guide the implementation of IT projects from inception to completion. This experience builds on my tenure at springbig, where I developed strategies that significantly advanced our client success initiatives, setting a precedent for excellence and innovation that I continue to uphold in my current position.
Skills
Experience
- Senior Manager Of Client Success · springbig2021-05-01 – 2023-05-01
As a Senior Manager of Client Success, responsible for overseeing client relationships, ensuring customer satisfaction, and driving client engagement strategies.
- Account Manager · Livingston International2019-02-01 – 2021-05-01
As an Account Manager, managed client accounts, facilitated logistics solutions, and ensured client satisfaction in international trade services.
- Inside Sales Executive · NRS Media2015-11-01 – 2017-10-01
As an Inside Sales Executive, responsible for generating sales leads, closing sales deals, and maintaining client relationships.
- Business Development Specialist · Allstate2009-01-01 – 2011-01-01
As a Business Development Specialist, focused on identifying new business opportunities, building client relationships, and contributing to revenue growth.
Education
- Sheridan CollegeMarketing
- Woodlands Secondary
- Sheridan CollegeBusiness Marketing
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