jamie smith

About

With a diverse background in business, psychology, and customer service, I am currently pursuing a Master of Business Administration at LSU Shreveport, building on my Bachelor of Arts in Psychology from Southeastern Louisiana University. As an Implementation Specialist at Netchex since May 2021, I manage software system setups, ensuring seamless client onboarding and support. My previous experience as a Teacher Assistant at Fairmont Private School of Fresno honed my skills in fostering educational and social development in children. I have also served as a Secretary at C's Plumbing & Gas Works, where I managed administrative tasks and customer interactions. My retail experience includes roles as a Sales Associate at ANN INC. and a Sales Teammate at Buckle, where I excelled in customer engagement and visual merchandising. This blend of experiences has equipped me with a strong foundation in client relations, problem-solving, and effective communication.

Experience

• Implementation Specialist · Netchex05-01-2021

  As an Implementation Specialist, likely responsible for managing the setup and configuration of software systems, ensuring smooth onboarding of clients, and providing training and support.

• Teacher Assistant · Fairmont Private School of Fresno, Inc.11-01-2017 – 05-01-2021

  Worked closely with the lead teacher to organize daily circle time, filled with educational songs and interactive activities. Established positive relationships with children and promoted learning and socialization. Established relationships with parents/guardians and collaboratively worked with them to provide best possible care for their child. Observed the skills, interests, and needs of each individual child and used that information to facilitate self-esteem, discipline, and growth.

• Secretary · C's Plumbing & Gas Works, LLC.02-01-2016 – 10-01-2017

  Typed up proposals, invoices, and memos. Organized, sorted, and set up incoming jobs and day-to-day operations and updated customer files. Answered incoming phone calls. Organized and processed payments through QuickBooks and third-party companies.

• Sales Associate · ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey)04-01-2015 – 07-01-2016

  Provided best possible customer experience on the floor, in the fitting room, and at the register. Worked on visuals such as mannequin looks, tables and shelves, and window displays. Unboxed and processed incoming freight, hanging and steaming, and merchandised. Stayed updated with current trends and researched up and coming trends.

• Sales Teammate · Buckle08-01-2013 – 10-01-2015

  Greeted and engaged with guests to create the best possible experience. Recommended merchandise based off guest’s needs and wants but also created a full wardrobe experience by adding in additional suggestions. Gained brand and product knowledge. Created visuals with new incoming merchandise, generated and consistently met sales goals.

Education

• LSU ShreveportMaster of Business Administration - MBA
• Southeastern Louisiana UniversityBachelor of Arts - BA, Psychology

Similar talent on Pangea

Jessica B.Lead Social Media ManagerShreveport, LALauren J.Social Media and Marketing SpecialistKaitlin S.Experienced Client Experience and Product Implementation SpecialistNew York, NYNatalie F.Business Analyst and Content Creator at NATX MEDIASeattle, WA