Kaitlin Slaughter
Experienced Client Experience and Product Implementation Specialist
4 yrs experience · New York, NY · 10-20 hrs/week
About
Passionate about delivering exceptional client experiences, with a strong background in digital client experience focusing on communication, problem-solving, and relationship-building. Experienced in project coordination and client experience optimization, equipped with skills in user-centric design thinking, cross-functional collaboration, and analytical strategic thinking. Aspiring to explore project management further and lead projects from conception to completion.
Skills
Experience
- Product Implementation Associate · BlackRock2024-11-01 –
- Client Experience Associate · BlackRock2024-01-01 – 2024-11-01
- Client Experience Analyst · BlackRock2021-08-01 – 2024-11-01
- Business Owner · Ride or Die Cases2020-07-01 – 2021-05-01
Founded and operated a successful phone case business, overseeing product design, sourcing, marketing, and sales strategies. Managed end-to-end product development, conducting market research, sourcing high-quality materials, and launching new product lines. Ran data-driven social media campaigns, leveraging analytics to optimize ad spend, increase engagement, and grow brand awareness. Utilized customer insights and sales data to determine new product offerings, leading to increased revenue and customer retention. Executed strategic marketing initiatives, including influencer collaborations and paid advertising. Handled supply chain and logistics, ensuring efficient order fulfillment. Developed an e-commerce presence, optimizing product listings and user experience.
- Undergraduate Project Manager · Hunter & Stephanie Hunt Institute for Engineering & Humanity2020-01-01 – 2020-12-01
- Summer Analyst · BlackRock2020-07-01 – 2020-08-01
Education
- Southern Methodist UniversityManagement Science and Mathematics, Operations Research
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