Jaqueline Kuscavage

About

My most recent professional roles were as a Sr. Associate at Merck within Global Clinical Supplies and Program Manager within Global Talent Acquisition. I am accomplished and purpose-driven with an optimistic demeanor that I’ve employed in the past to support diplomatic problem solving and conflict resolution techniques. This has allowed me to facilitate cooperative work environments from the corporate world to the medical field. My experiences in Program Management, HR Management, Administrative Management, and Property Management developed adept leadership abilities and organizational skills, while my training as a Healthcare Professional championed effective and meaningful patient/client relationships. These credentials underline a proven history of collaborative achievements delivered through active listening, empathy, and respect - traits I continue to employ in my current role. During my prior workforce training program, Year Up, I obtained additional knowledge in advanced Excel, Sales and Data Management, Data Analysis, Data Reporting, and Project Management. I look forward to integrating my past and present skill sets into current and future jobs.

Experience

• Sr. Associate, Global Clinical Supply · Merck2024-12-01 –
• Program Manager, Global Talent Acquisition · Merck2022-10-01 – 2024-12-01
• Project Coordinator, Diversity & Inclusion CoE · Merck2022-07-01 – 2022-10-01
• Project Management · Year Up Greater Philadelphia2022-04-01 – 2022-07-01
• Human Resources Manager · Phoenix Nexus2019-12-01 – 2020-03-01

  Leading all Human Resources and policy implementation activities while acting as primary employee relations resource to management team, I was responsible for: • Managing and overseeing the end-to-end employee cycle including creating job posts, screening, interviewing, onboarding and directing employee exits. • Overseeing time and attendance and payroll processing; deploying systems including Paycor and Nuarx. • Ensuring full compliance with regulatory requirements and best practice HR guidelines. • Maintaining accuracy of HRIS platform; managing entry of employee data and payroll information and processing documentation including W-4s and I-9s. • Supporting department managers in addressing and resolving employee issues. • Responding to payroll and benefits administration questions. • Developing employee engagement initiatives and positioning company as an employer of choice.

• Executive Assistant · Approved Mortgage Group2018-06-01 – 2019-12-01

  Providing extensive operational and administrative support to the Vice President and Branch Manager for a multi-award-winning national mortgage lender, key accountabilities included: • Coordinating and overseeing special events, business development presentations and settlements. • Managing corporate travel, collaborating with preferred vendors and processing expense reports up to $45,000. • Filling role as Property Manager for key real estate investor client; processing tenant applications, conducting reference checks and processing over $15,000 in monthly rental income. • Driving lead generation as a qualified Loan Partner; conducting inside sale activities and managing new client outreach through Salesforce, Floify, Mortgagebot and Encompass. • Approving final authorization to disburse funds on mortgage closings.

• Data Entry Operator · Reed Technology2013-11-01 – 2017-10-01

  Part of the Lexis Nexis family of companies, a data management provider supporting the submission and analysis of regulatory data for manufacturers and distributors of medical devices and pharmaceuticals where I: • Processed patent applications, verifying accuracy and completeness of submissions. • Surpassed monthly KPIs; keying over 8,000 words per hour and proofing over 9,000 words per hour. • Participated in the LexisNexis Care program, volunteering at various institutions to support local community initiatives.

Education

• West Chester University of Pennsylvania

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