Jaskaran Sachdeva

About

Product leader and co-founder with 10+ years of experience across leading online marketplaces and pioneering tech startups. Proven track record delivering data-driven product growth, launching marketplace and delivery features, leading data pipelines and pricing/deal algorithms, and building advanced AI/LLM solutions including RAG, Text-to-SQL, and dataset products for financial research. Currently Co-Founder at Eightgen AI Services, defining LLM strategies and leading MVP development for enterprise and EdTech use cases.

Experience

• Co-Founder · Eightgen AI Services04-01-2024

  Co-Founder at Eightgen AI Services April 2024 – Present Eightgen is a specialised Consulting and Services company focussed on building Advanced Generative AI solutions for small and medium sized businesses globally. ❖ Defined and delivered the LLM strategy for a UK-based EdTech startup, including fine-tuning pipelines, a Retrieval-Augmented Generation system, and a scalable API-first ingestion architecture. Collaborated with engineering and domain experts to align AI capabilities with learning outcomes and platform goals. ❖ Led MVP development for a German Enterprise Asset Management startup, defining product architecture and AI feature roadmap. Designed an AI agent-based workflow and LLM-powered Text-to-SQL system enabling natural language querying and real-time visualization of asset data, improving accessibility for non-technical users. ❖ Spearheaded development of a proprietary dataset product for financial research, processing 30,000+ investor PDFs to create the largest structured dataset of its kind for the Indian stock market. Defined product scope and user value, leveraging vision models and a ColBERT-style retrieval system to enable scalable, high-precision search for analysts and AI applications.

• Senior Technical Product Manager · Carwow09-01-2021 – 03-01-2024

  Senior Technical Product Manager at Carwow Sep 2021 – March 2024 Carwow is the UK's leading online car buying and selling marketplace. It provides an award-winning online platform that connects car buyers (over 12 mln registered users and over 5 mln visitors in January 2024) with dealers (over 4,500 trusted dealer partners), making the car buying and selling process more efficient and cost-effective. Carwow’s YouTube channel has over 10 mln followers. Carwow has raised over $183 mln in funding in total. It has also expanded its services beyond the UK, catering to a global audience. ❖ Led all product development and software engineering processes for the launch of the used car feature: merged Wizzle’s code and user DB with carwow’s at the front-end and back-end sides; built software products for dealers and manufacturers; convinced stakeholders to transition from vanity metrics to healthy ones. ❖ Contributed to 6-7% of the company’s revenue; achieved 45% increase in offers made by dealers for used cars in 2022 vs 2021 and grew the number of used cars listed on the platform from 10k to 50k within months after launch. Helped carwow reach and maintain a 4.6 customer satisfaction rating. ❖ Heading the entire data pipeline of carwow since 2022, have been leading the development of novel data-driven features and heading the support and development teams to ensure correctness and reliability of the digital platform’s pricing and deal algorithms. ❖ Increased the reliability of carwow’s platform from 93% to 99%, making it possible for other teams at carwow to build new features that directly influence revenue.

• Director for Product, Strategy and Operations · Licious08-01-2020 – 07-01-2021

  Director for Product, Strategy and Operations at Licious Aug 2020 – Jul 2021 Licious, an e-commerce service operated by Delightful Gourmet Private Limited, is India’s largest technology-first full-stacked Direct-to-Consumer (D2C) unicorn. ❖ Devised a new optimisation strategy to enhance the systems and KPIs, pioneered new algorithms for bulking items into orders, reducing delivery cost by 15%. Improved the operations of delivery centres and delivery route planning to serve 20% more customers. Led multiple engineering enhancements to the back-end and front-end systems, and the mobile apps. Developed software tools for inventory management and added automatic confirmation of orders, improving efficiency by 20%. Currently, Licious operates across 20+ cities in India, serving over 1.2 mln orders per month. ❖ Increased slot capacity by 5%, reduced average delivery time by 10%, improved SLA compliance from 97% to 99%, reduced delivery-related rejections from 4% to 1% and delivery-related grievances from 86% to <50%. ❖ Helped Licious achieve a 300% revenue growth in 2021-22 and obtain $52 mln in funding in 2021.

• Head of Product Launch & City Operations · Dunzo04-01-2018 – 05-01-2020

  Head of Product Launch & City Operations at Dunzo Apr 2018 – May 2020 Dunzo is the only 24X7 delivery app in India, the largest player in its segment and a quick commerce pioneer. It is a hyperlocal delivery startup that provides a wide range of services, including the delivery of groceries, medicines, pet supplies, and more. The main product is a data-driven digital platform with artificial intelligence and digital payments, which connects a delivery person to the nearest user. The company has raised over $457 mln in funding in 19 rounds, with Google among the leading investors. ❖ Led the strategic launch of Dunzo’s enhanced mobile application, making it easily adaptable to the specifics of new cities without major changes. ❖ Led product launch and city operations, expanding Dunzo’s reach from 1 to 7 major cities in India. Led PnL management for 4 cities (55% of Dunzo’s overall order volume). Achieved 100% growth in order volume of India’s biggest micromarket in just 2 months. Increased monthly completed orders from 100k in 2018 to 1.3 mln in 2019. ❖ Optimised pricing, facilitating a 30% increase in revenue per order. Contributed to the growth of user volume from 2.7 mln in 2019 to 5.1 mln in 2020, and the increase of Dunzo’s operating revenue from Rs 0.77 Cr to Rs 27.5 Cr in 2020. ❖ Launched Dunzo’s Ridesharing category, with 1k daily rides just 20 days after launch. ❖ Helped the company obtain $45 mln in funding from prominent investors including Google.

• Regional Lead & Product Operations · Uber03-01-2015 – 04-01-2018

  Regional Lead & Product Operations at Uber Mar 2015 – Apr 2018 Uber is the trailblazing mobility techno giant with a market cap of $150 bln, operating in 65+ countries worldwide. In India, Uber covers 125 cities, offering car, auto, moto, and bus rides through its apps (some of which I launched!). ❖ Founding member of Uber East India. Built the supply function from scratch. Led strategy, planning, PnL, product initiatives and launches. Led global marketing, launch and roll out of the Uber Fleet App (Google Playstore) and Uber Fleet Web Dashboard to enable fleet parters to realtime monitor vehicles and drivers.

Education

• The National Institute of Technology in Bhopal (MANIT)Bachelor of Technology (B.Tech.), Electrical Engineering
• Washington University in St. Louis (Olin Business School)Master of Business Administration (MBA), Business Administration and Management
• Indian Institute of Management Calcutta (IIM Calcutta)MBA (Business Administration and Management), Business Administration and Management

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