Jason Banfield

About

With a Bachelor of Commerce in Marketing from Curtin University, completed in 2023, I have cultivated a diverse professional background. Currently, I serve as an Inventory Specialist at Americold Logistics, LLC., where I ensure accurate inventory management and efficient order processing. My journey began as a self-taught Graphic Designer and Video Editor, honing skills in Adobe Photoshop and Premiere Pro since 2014. This role allowed me to collaborate with clients and produce high-quality content for various platforms. I also gained valuable experience as a Customer Service Specialist at Probe CX, where I excelled in resolving customer issues and managing accounts. My technical skills were further enhanced as an Electrical Trade Assistant at SCEE Electrical, contributing to the construction of a lithium plant. Additionally, I worked as a Car Detailer at Star Car Wash Group, demonstrating my attention to detail and commitment to quality service.

Experience

• Inventory Specialist · Americold Logistics, LLC.01-01-2023

  Monitor and maintain accurate inventory levels through regular counts and audits. Update inventory records in the database or inventory management system. Prepare and process orders for shipment or internal use. Ensure proper labelling and storage of products to maintain organization and accessibility.

• Graphic Designer/Video Editor · Self-employed12-01-2014

  Self taught Adobe Photoshop and Premiere Pro Video Editor and Graphic Designer. Optimize videos and graphics for different social media platforms. Collaborate with clients to understand their vision and deliver tailored creative solutions. Edit and produce high-quality videos for YouTube and client projects. Research and stay updated on design trends and video editing techniques.

• Customer Service Specialist · Probe CX02-01-2022 – 01-01-2023

  Resolve customer issues by troubleshooting problems and offering effective solutions. Assist customers with account management, repayment schedules, and service requests. Collaborate with other departments to address complex customer concerns. Respond to customer inquiries via phone, email, and chat, providing timely and accurate information.

• Electrical Trade Assistant · SCEE Electrical06-01-2021 – 02-01-2022

  Assisting Electricians in the construction and powering of a Lithium Plant based in Kemerton, W.A.

• Car Detailer · Star Car Wash Group01-01-2021 – 06-01-2021

  In house Car Detailer and Washer.

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