Jennifer Land

About

Results-driven HCM systems expert with 15+ years of experience in strategic consulting, project management, and client education. Proven track record of optimizing talent acquisition technology solutions for global clients across various industries.

Experience

• HR Technology Consultant · Independent Consultant12-01-2023

  Led and managed end-to-end consulting projects for talent acquisition system implementations and optimizations, partnering with clients to identify business needs and recommend technology solutions. Conducted comprehensive process analysis to assess existing recruiting workflows, identifying areas for improvement and developing streamlined, scalable solutions. Designed and delivered tailored training programs for HR and recruitment teams on system functionality and best practices, improving system adoption and efficiency. Collaborated with cross-functional teams to ensure seamless integration of talent acquisition systems with other HR technologies, resulting in enhanced data accuracy and reporting. Managed project timelines, budgets, and stakeholder expectations, ensuring on-time and on-budget delivery of solutions that aligned with business objectives. Utilized applicant tracking tools to design, implement, and optimize recruitment processes for both small and large-scale organizations. Improved candidate sourcing, interview scheduling, and offer management through system enhancements, driving a reduction in time-to-hire. Worked with senior leadership to define key performance indicators (KPIs) and reporting dashboards, enabling data-driven decision-making and ongoing process improvements.

• Project Manager, Talent Acquisition Technology · Korn Ferry05-01-2024 – 10-01-2024

  Collaborated with Sales, Solutions, Implementation, and Operations teams to facilitate the implementation and management of vendor products for RPO solutions. Cultivated and maintained strategic partnerships, fostering relationships with key decision makers and influencers within vendor accounts. Oversaw day-to-day vendor operations, including managing sales orders, invoice reconciliation, and performance reporting. Drove joint opportunities to enhance adoption and ensure customer success. Stayed informed on vendor product updates and communicated changes to internal and external stakeholders. Contributed to the development and execution of annual and long-term account plans for vendors by creating pitch materials, conducting financial analysis, and presenting to key stakeholders. Led vendor Quarterly Business Reviews for internal stakeholders to ensure ROI on vendor technologies. Provided support to sales and delivery teams through demos and training sessions. Produced client case studies showcasing the benefits of vendor technology.

• Manager, Professional Services, Americas · Harver05-01-2022 – 08-01-2023

  Mentored and developed Delivery Managers and Solution Consultants, fostering team growth and expertise. Trained and led teams across the customer lifecycle, including pre-sales, onboarding, adoption, and growth stages, ensuring a seamless customer journey. Designed, executed, and refined processes for implementing new customers, launching new features, and delivering consulting services to enhance product utilization and ROI. Partnered with Go-To-Market teams to deliver client demos and served as a product subject matter expert for sales initiatives. Collaborated with client teams and internal resources to identify and resolve issues, manage escalations, and ensure project success. Monitored and drove performance metrics for professional service offerings, ensuring delivery excellence. Oversaw large-scale customer implementations and consulting services for existing clients as needed. Represented the organization at industry meetings, forums, panels, and conferences, maintaining a strong professional network. Contributed to team scalability by optimizing processes and creating documentation to support implementation efforts. Supported Go To Market teams in responding to RFPs and RFIs, ensuring accuracy and alignment with client needs. Maintained and updated all customer-facing materials, including presentations and product demonstrations.

• Senior Delivery Manager · Harver03-01-2022 – 05-01-2022

  As a Senior Delivery Manager, likely contributed to overseeing project delivery, managing client relationships, and ensuring successful implementation of solutions.

• Principal Consultant · Independent Consultant02-01-2019 – 03-01-2022

  Led strategic consulting initiatives for global Taleo Enterprise clients, specializing in the implementation and optimization of Recruiting and Onboarding processes. Provided expert guidance on best practices to enhance recruitment efficiency and streamline onboarding procedures. Collaborated closely with clients to analyze their unique business needs and develop tailored solutions to drive organizational success.

Education

• The University of Texas at ArlingtonJournalism, Public Relations

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