Jess Cummings

About

UX & Product Designer focused on making complex systems intuitive, accessible, and human-centered. Background spanning transportation, emerging technology, dashboards, infotainment research, and startup environments. Passionate about mobility, operational tools, and designing digital experiences that quietly earn trust.

Experience

• UX & Product Designer · motmot2025-10-01 – 2026-05-01

  Increased monthly website engagement from 280 to 1,600+ users through SEO optimization and heatmap analysis. Built 4 internal dashboards and reporting tools to strengthen operational visibility for engineering and leadership teams.

• Lead User Experience Research Assistant · University of Michigan Transportation Research Institute (UMTRI)2025-05-01 – 2025-11-01

  Led evaluations of infotainment systems across 10+ vehicles, analyzing over 50 UI elements for usability. Designed and tested 3 inclusive in-vehicle interfaces in Figma, mentoring 3+ engineering interns. Delivered 2 annotated wireframes that contributed to national automotive guideline updates. Produced 4 comprehensive usability reports, influencing key stakeholder decisions in the automotive sector.

• User Experience Researcher · Electric Vehicle Center – University of Michigan2025-02-01 – 2025-08-01

  Streamlined over 70 datasets into 14 user-friendly filters, enhancing data accessibility for Michigan’s central EV hub. Validated workflows through iterative testing and stakeholder engagement, significantly improving user experience for 5,000+ users. Collaborated with cross-functional teams to align research findings with strategic goals, driving impactful design decisions.

• Front-End Web Developer & Accessibility Specialist · University of Michigan2023-10-01 – 2025-05-01

  Curated over 30 data visualizations and unique graphics to enhance storytelling in presentations. Led Level II Accessibility and UX evaluations, standardizing 115+ course module pages and reducing complaints from 5+ to 0. Integrated web team’s database from Drupal to Salesforce, leveraging user case studies for informed decision-making.

• User Experience Consultant · Bridgestone Americas2024-09-01 – 2025-04-01

  Achieved 1st Place at UMSI Showcase in the “Future of Work” category, showcasing innovative solutions. Led team operations through 20 biweekly meetings, ensuring project alignment and timely delivery. Conducted 8 executive interviews and 6 workflow observations to identify 7 critical UX issues. Designed AI-enhanced dashboards projected to improve fleet efficiency by 40%.

• Data Visualization Intern · UM-Center for Sustainable Systems2024-05-01 – 2024-08-01

  Developed and standardized data presentation methods to enhance user literacy and accessibility across 32 reports. Transformed over 150 static graphs into engaging interactive visualizations using D3.js, JavaScript, and HTML. Improved user engagement significantly, making complex data more accessible to diverse audiences.

Education

• University of Michigan - School of InformationBachelor Science of Information, User Experience Pathway

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