Jim Kosem

About

I'm a hands-on, full-stack design, moving products and services from 0 to 1. My work emphasizes usability, accessibility, strategic collaboration, and innovative design solutions, consistently pushing the boundaries of user experience and product strategy.

Experience

• Senior Designer · Textile06-01-2023 – 08-01-2024

  Conducted user research, developed and executed designs, helping bring a CLI-based developer tool to web application. Introduced and led user-centred design methods to understand developer tools to help successive and iterative launches of an innovative data product. Presented about data and design for developers at international conferences.

• Design Lead / Senior Product/Interaction Designer · SEDNA10-01-2020 – 12-01-2022

  Pioneered user-centred design methodologies to revolutionize enterprise communications for automation, collaboration and transactions. Assembled and mentored a high-performing design team of 8, driving user research practices and fostering strategic collaboration with leadership and engineering. Led a comprehensive user interface overhaul, ensuring adherence to accessibility standards and enhancing the overall user experience. Streamlined design operations and co-led the development of a robust design system, optimizing processes and product consistency. Shaped category design and product strategy, guiding the organization toward innovative and market-leading solutions. Established user-centred design and research as a practice, design advocacy and mentored and trained junior designers.

• Guest Lecturer · Middlesex University03-01-2018 – 08-01-2020

  Instructed students in the art of storytelling for mixed reality (MXR, VR, AR), equipping them with cutting-edge design and narrative techniques and best practices.

• Product Design, User Researcher and Product Strategy · Protocol Labs11-01-2019 – 07-01-2020

  Researched and crafted design guidelines for browser standardization, contributing to the evolution of international browser standards (IETF). Conducted extensive research, developed and executed mobile design guidelines, culminating in the successful launch of native applications, including the Durin native app.

Education

• Royal College of ArtMaster of Arts, Interaction Design
• Cleveland Institute of ArtBachelor of Fine Arts, Graphic Design
• Kent State University

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