Jong Lee

About

With a diverse background in UX design, journalism, and education, I bring a unique blend of skills to the table. I am currently a Product Designer at Radical AI, where I apply my expertise in user-centered design. My journey in UX design began with a certificate from Springboard, complemented by hands-on experience as a UX Designer Trainee. I hold a Master's degree in Journalism from Ball State University and a Bachelor's in Print Journalism from the University of Houston. My previous roles include UX Designer at Prolog, Podcast Producer at RFC Media, and Teacher at various institutions. These experiences have honed my abilities in storytelling, empathy, and problem-solving, making me adept at creating engaging and effective user experiences.

Experience

• Product Designer · Radical AI05-01-2024

  Product Designer for Radical AI

• UX Designer Trainee · Springboard05-01-2023

  Mastering skills in sketching, wireframing, interaction design, prototyping, and usability testing as a part of a framework focused on the discovery, design, and evaluation phases of user-centered design.

• UX Designer · Prolog01-01-2024 – 02-01-2024

  Prolog is a powerful tool designed to staff writers for shows more effectively and provide a more efficient way to put together the team you want on your show. Prolog puts your entire team of writers on one platform so your team can collaborate on one platform. Our job was to create a team-building function for Prolog that showrunners can utilize to build their perfect and ideal team that provides real-time budget for the team, notes that showrunners can use, a roster of names that showrunners can switch in and out if needed, and much more.

• Podcast Producer · RFC Media07-01-2022 – 05-01-2023

  Focused on creating engaging experiences. Used a user-centric approach, aimed to understand the client's audience's needs, preferences, and behaviors. Used research and analysis to gather insights, as well as an iterative process of refinement based on feedback. Storytelling was a key tool, that helped to create compelling narratives that resonate with listeners or guide users through a podcasts. Collaboration was also essential. The job required empathy, creativity, and a commitment to delivering high-quality experiences that meet the needs of their audience or users.

• Teacher · Various Companies08-01-2020 – 05-01-2022

  Focused on understanding and empathizing with students and other teachers. Aimed to create engaging experiences. Required strong communication skills to convey information clearly and adaptability to adjust to feedback and changing needs. Problem-solving is central to identifying and address learning gaps. Continuous learning is also essential. Played a vital role in creating meaningful experiences for my students, requiring a blend of empathy, creativity, and adaptability.

Education

• SpringboardUX Design Career Track Certificate
• Ball State UniversityMaster's degree, Journalism
• Coursera
• University of HoustonBachelor's, Print Journalism

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