Josephine Favour Mark
Customer Support Specialist Skilled In Phone/ Live-chat/ Email Support
4 yrs experience · Abuja, Federal Capital Territory · 30-40 hrs/week
Skills
Experience
- Executive Admin Virtual Assistant · Danny Real Estates06-01-2020 – 04-01-2023
•Set appointments, and scheduled meetings for the CEO using appointment settings and meeting scheduling software. •Assigned tasks to team members using HubSpot, Trello, and Monday.com CRM software. •Logged meetings. •Managed emails for the CEO. •Handled travel itineraries for the CEO
- Customer support specialist · Jalt Limited01-01-2019 – 12-01-2020
•Handled over 60 calls, 40 emails, and 50 messages daily. •Answered product questions. •Conducted troubleshooting research to easily identify the customer’s issues. •Logged calls and gave reports on customer feedback.
Similar talent on Pangea
Kiki M.Experienced Virtual Assistant | Social Media Manager & Customer Support/Service Agent with a strong work ethic and passion for helping others.Cape Town, South Africa
Sitty Norlailah D.Outreach Specialist | Virtual Assistant | Chat support | Customer Service | Email MarketingPhilippines
Lynn N."Proactive Virtual Assistant with Expertise in Customer Support and Social Media Management -Offering Seamless Administrative Solutions.Nairobi, Kenya
Shanise H.Experienced Customer Support Specialist & Virtual Assistant Ready to Help You Succeed!New York, NYHire Josephine Favour through Pangea
Describe your project to the Pangea agent — see if Josephine Favour is a fit, with transparent pricing and interviews booked straight onto your calendar. No contact details change hands until you hire.
See if Josephine Favour is a fit