Sitty Norlailah Dimangadap

About

I am a positive and diligent individual. I work from the heart and i constantly strive to perform to the best of my ability. I have gained knowledge and skills from my previous positions that i can apply. I am a creative professional with customer service and virtual assistant experience. I'm comfortable engaging with clients via phone, email, live chat support, Zendesk, Skype, Google docs etc. and I'm eager to learn new tools if necessary. I stick to deadlines and never make promises that I can't keep. I work well in groups, but I can also work individually. Hire me so i can demonstrate my abilities and make things easier for you.

Experience

• Customer Service · Teleperformance04-21-2020 – 07-27-2022

  • Present a professional image with a positive demeanor daily • Initiate customer interactions and engage with prospects • Educate customers about our clients and the value of their products • Provide support and resources that solidify the interest of customers • Establish rapport to pinpoint customer preferences and adapt accordingly Become an expert in the characteristics of the products and services offered • Collaborate with the Customer Service Team to complete objectives

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