Josephine Waithera

About

Administrative professional with experience in supporting entrepreneurs and small business clients. Skilled in communication and documentation management across Google Workspace and Microsoft Office platforms. Demonstrated ability to resolve client issues efficiently and manage multiple client accounts with minimal supervision. Background in statistics with a tech-savvy and detail-oriented approach, experienced in public service support.

Experience

• Customer Support and Administrative Specialist · Unknown2021-04-01 – Present

  Supports entrepreneurs and small business clients by coordinating schedules, handling correspondence, and managing virtual communication. Maintains accurate project records and documentation across Google Workspace and Microsoft Office platforms. Resolves client issues efficiently, demonstrating diplomacy and adaptability in diverse communication scenarios. Manages multiple client accounts with minimal supervision, meeting strict deadlines and quality expectations.

• Administrative Intern · County Government of Kirinyaga2022-04-01 – 2022-09-01

  Assisted in scheduling meetings, documentation handling, and departmental coordination. Delivered high-quality public service support, fielding and resolving resident inquiries. Maintained databases and departmental records in a highly organized, confidential environment. Contributed to cross-functional administrative projects with professionalism and a collaborative mindset.

Education

• Kirinyaga UniversityBachelor's degree, Statistics
• Moi girls high school eldoret

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