Jossy Garcia

About

I’m a creative, human-centered Product Designer with 7+ years of experience in finance, healthcare, and e-commerce. I turn complex workflows into intuitive, user-centered designs that prioritize accessibility. My process includes wireframes, prototypes, usability testing, and A/B testing to validate solutions. I work closely with stakeholders and developers to ensure designs are both impactful and technically feasible. My Accomplishments: At Priority Financial Network, I was the first Lead UX/UI Designer. I led end-to-end redesign of internal mortgage applications, improving task completion by 20% and establishing scalable design systems that reduced development rework by 25%. At Mattel, my e-commerce and email UI designs helped increase online sales by 15% and engagement rates by 20%, while optimizing campaign workflows across global teams. At PatientPop, I scaled the design of over 200 healthcare practice websites, boosting traffic and lead conversions through data-driven UX and SEO optimization. I'm looking for my next career opportunity that focuses on accessibility and inclusivity for all users. In particular, I excel in work environments that are diverse, collaborative, and user-centered. Given my UX/UI background, I believe I’m a great candidate for a new UX/UI Designer role. Contact me at jossygarcia95@gmail.com to collaborate.

Experience

• Lead UX/UI Designer · Priority Financial Network2024-01-01 –

  - Directed the redesign of internal mortgage applications, reducing task completion time by 20% for loan officers. - Conducted 10+ usability tests using Maze and Figma prototypes, achieving a 92% success rate on key workflows - Partnered with developers to ensure 100% design-to-dev accuracy with Figma, Adobe XD, and Zeplin. - Created intricate mockups, prototypes, and design component libraries, reducing development rework by 25%.

• UX/UI Designer · Mattel, Inc.2022-06-01 – 2023-11-01

  - Designed e-commerce UI and marketing emails that contributed to a 15% lift in online sales during campaigns. - Produced 30+ wireframes and prototypes in Sketch and InVision, reducing stakeholder revision cycles by 40%. - Collaborated with US and UK CRM and marketing teams, improving campaign engagement rates by 20%. - Led the design QA with Zeplin, decreasing post-launch issues by 30% by recreating onboarding flows across 5+ campaigns.

• Web Production Designer · Belkin International2021-05-01 – 2022-05-01

  - Delivered 100+ optimized digital assets for global campaigns with a 98% on-time completion rate - Supported the Audio Refresh campaign by creating 4+ design sprints for 5 products, boosting sales by 20% across various e-commerce platforms like Amazon. - Partnered with dev and marketing teams, accelerating campaign launches by 15% using Adobe XD and Photoshop.

• Senior Web Designer · PatientPop Inc.2019-03-01 – 2021-04-01

  - Redesigned uniquely branded 200+ healthcare practice websites, increasing traffic by 25% and lead conversions by 20% - Built SEO-optimized layouts using HTML/CSS on a customized WordPress-like platform, improving search rankings for medical practices. - Created reusable design templates in Adobe Suite, cutting production time by 30% per site. - Collaborated directly with physicians and practice managers, boosting client satisfaction scores by 30%. - Mentored 4 junior designers through the coding and design process, improving team size and productivity by 50%.

• Project Manager · CSUN Social Impact DesignHub2018-01-01 – 2018-06-01

  - Coordinated project workflows by organizing and managing all design assets, ensuring timely and successful project completion for nonprofit community clients. - Acted as the primary client liaison, facilitating clear communication and aligning design outcomes with client goals. - Delivered community-driven design projects that strengthened nonprofit branding and outreach impact.

• Web and Graphic Designer · CSUN Undergraduate Studies2016-03-01 – 2018-06-01

  -Created 50+ logos, business cards, and banners using Illustrator and Photoshop, strengthening brand recognition. -Delivered custom digital assets for multiple departments, reducing turnaround time by 20%.

• Marketing Intern · Pacific Resident Theatre2016-01-01 – 2017-02-01

  - Designed web banners and printed flyers for promotion on Pacific Resident Theater's social media pages, including Facebook and Twitter. - Collaborated with theater directors and producers to develop creative strategies and ideas for advertising the theater on broader platforms.

Education

• California State University, NorthridgeBachelor's degree, Graphic Design

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