Kabirat O.

About

With a solid educational foundation in agriculture, holding both an A level and a Bachelor's degree in Crop Production from the University of Ilorin, Nigeria, I have effectively transitioned into the business sector. Since 2019, I have been serving as a Business Development and Operations Manager at Arogunjo & LMK Holdings, where I focus on identifying new business opportunities and enhancing operational efficiency. My role involves building strategic relationships and ensuring high-quality service delivery. Previously, I worked as a Front Desk Receptionist at The Emirates Global Hotel & Suites, where I excelled in customer service, managing over 5000 customer interactions, and maintaining a 95% satisfaction rate. My proficiency in administrative tasks and software management contributed to a 97% accuracy in billing and efficient staff scheduling. My diverse experience underscores my ability to adapt and thrive in dynamic environments.

Experience

• Business Development Manager, Operations Manager · Arogunjo & LMK Holdings11-01-2019

  As a Business Development Manager, likely responsible for identifying new business opportunities, building relationships with potential clients, and contributing to the company's growth strategies. As an Operations Manager, likely oversaw daily operations, improved efficiency, and ensured high-quality service delivery.

• Front Desk Receptionist · The Emirates Global Hotel & Suites12-01-2019 – 07-01-2021

  Received, lodged, and assisted over 5000+ satisfied customers. Successfully managed information using the DOLEA and the Hotel+ software program. Handled incoming and outgoing calls, emails, and other correspondents with 95% core satisfaction. Performed administrative and clerical tasks and billing with 97% accuracy. Created and managed staff routers every week for 15 months.

Education

• University of Ilorin, NigeriaA level, Agriculture, General
• University of Ilorin, NigeriaBachelor's degree, Crop Production

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