Karen Johnson

About

With years of customer service under my belt, customer satisfaction has become one of my many talents. I have gained my research and analytics abilities through numerous years of dedication to my educational career. I am excited to be able to use those abilities and the same dedication to help your company.

Experience

• Front of House Manager · MudBums Sports Grill LLC02-01-2019

  o Managed front of house staff members, including hiring, training, and scheduling o Maintained a clean and organized dining room environment, ensuring compliance with health and safety regulations and a positive guest experience o Served tables alongside manager duties

• Receptionist · Johnson Chiropractic Clinic12-01-2014 – 05-01-2017

  o Answered phone inquiries for new and existing patients, managed appointment scheduling, process new patient paperwork, and managed electronic medical records o Processed insurance information o Handled payments and billing

Education

• Middle Tennessee State University (MTSU)Graduate Certification, Data Science
• Tennessee Technological UniversityBachelor's degree, Psychology
• Motlow State Community CollegeAssociate's degree, Pre-Law Studies
• DeKalb Co. High SchoolHigh School Diploma

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