Kayleigh Smith

About

A dependable employee with over 8 years of experience in the Sales & Marketing industry, seeking opportunities to expand skills and contribute to company success. Known for being hardworking, ethical, and detail-oriented. Offers problem-solving and task-prioritization skills to help teams succeed. Graduated in Marketing and willing to relocate with family out of South Africa.

Experience

• Marketing Manager · Crew Life@Sea2024-08-01 – 2025-05-01

  Develop and execute social media strategies across various platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube). Create, curate, and schedule engaging content (text, images, videos) aligned with brand voice and objectives. Monitor social media metrics and analyze performance to improve reach and engagement. Engage with followers, respond to comments/messages, and foster a positive online community. Manage and mentor marketing interns who come to my department. Assist in sourcing, screening, and shortlisting candidates for various job openings. Schedule interviews, coordinate candidate communication, and follow up on applications. Prepare job descriptions and post them on job boards and social media. Provide candidates with feedback and answer queries related to the hiring process.

• Recruitment and Marketing · Daily Defined Marketing2024-07-01 – 2024-08-01

  Recruitment: Initiating cold calls to generate new business opportunities. Securing signed contracts with clients. Gathering detailed job specifications from employers. Sourcing and identifying qualified candidates. Collaborating to make placements and maintain client accounts.

• Senior Sales & Marketing Assistant · Media24 (Pty) Ltd2016-10-01 – 2024-07-01

  Achieved effective time management and daily planning and prioritizing of tasks. Update all weekly brief summaries and balance brief summary. Organized and Updated all client filing and administration (CRM) monthly and provide reminders to Key Account. Assist with Marketing initiatives. Established and maintained good relationships with clients and co-workers and Depots to get things done more effectively. Motivated and Assisted in training new employees, sharing knowledge, and providing assistance when needed. Participated in meetings and training to improve strategies and increase profit.

• Key Account Manager · Media24 (Pty) Ltd2022-09-01 – 2022-12-01

  Prepare and present sales proposals and presentations to new and existing key clients to negotiate and close deals by Creating tailored solutions that meet the client's short and long-term needs. Established to Build strategic working relationships with clients and maintain a high level of client contact to monitor and grow existing business by Providing professional and exceptional client service in all interactions with clients. Analyze potential sales opportunities by using data analyses, and segmented research as well as Sustained revenue by bringing in new customers and continuously connecting with established accounts. Organized and kept all administrative work updated and also Maintain accurate account data by forecasting monthly sales projections. Assessed client needs and requirements and liaised with internal departments to facilitate superior account management. Effectively Handled stressful situations professionally and multitasked with ease.

• Outbound Call Centre Agent · TFG (The Foschini Group)2016-08-01 – 2016-09-01

  Reached out to warm leads to share information about new products and services with scripted approaches. Effectively Resolved numerous and diverse customer issues with products, services, and accounts. Achieved Processed orders efficiently and communicated important information to manage customers' expectations. Managed productive calls by maintaining control and using scripts to overcome objections. Handled research and documentation with good prioritization and multitasking abilities.

• Marketing Internship · Bargain Books2014-07-01 – 2014-12-01

  Completed a 6-month Marketing Internship at Bargain Books Head Office in 2014. Duties included Design - Poster promoting Sales, Newsletters for the company website. Attending Marketing events on behalf of the Company. Preparing promotional materials. Attending meetings with Publishers. Administrative duties.

Education

• Northlink Tygerberg CollegeMarketing/Marketing Management, General

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