Kelvin Mvaya

About

With a degree in Information and Computer Technology from Jomo Kenyatta University of Agriculture and Technology, I have cultivated a robust career in IT. I began my professional journey as a Technical Support Specialist at GS1 Kenya, where I honed my skills in client support and issue resolution from March 2019 to September 2024. My role involved ensuring customer satisfaction by effectively addressing technical challenges related to GS1 Kenya's products and services. In June 2024, I transitioned to freelancing as an Information Technology Specialist. In this capacity, I provide tailored IT solutions and support to a diverse clientele, focusing on optimizing technology use for efficiency and effectiveness. My experience reflects a commitment to leveraging technology to solve complex problems and enhance user experiences.

Experience

• Information Technology Specialist · Freelance06-01-2024

  As an Information Technology Specialist, responsible for providing IT solutions and support to various clients, ensuring efficient and effective use of technology.

• Technical Support Specialist / Technical Support Executive · GS1 Kenya03-01-2019 – 09-01-2024

  Provided technical support and assistance to clients, resolving issues related to GS1 Kenya's products and services, and ensuring customer satisfaction.

• Technical Executive · GS1 Kenya02-01-2019 – 07-01-2024

Education

• Jomo Kenyatta University of Agriculture and Technology (JKUAT)Information and Computer Technology, Information Technology
• Jomo Kenyatta University of Agriculture and Technology (JKUAT)

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