Keni Lerefolo

About

I am a seasoned ERP Implementation Consultant with over a decade of experience in successfully delivering projects for clients across a wide spectrum of industries, including Automotive, Manufacturing, Forestry, Telecoms, and Retail. My career has been defined by a fervent commitment to steering organizational success through the strategic implementation of ERP systems and comprehensive end-user training. My overarching career objective is to apply my extensive expertise and knowledge to optimize business IT processes, thus facilitating the growth and triumph of the companies I serve.

Experience

• Team Lead Aftersales & OEM Delivery · Keyloop01-01-2023

  Led the Aftersales and OEM Delivery team, focusing on optimizing delivery processes and enhancing customer satisfaction.

• Implementation Consultant · Keyloop03-01-2021 – 05-01-2023

  Worked as an Implementation Consultant, focusing on implementing software solutions and ensuring successful client onboarding.

• Aftersales Implementation Consultant · CDK Global08-01-2014 – 03-01-2021

  Engaged with customers to understand business requirements and product setup requirements on Autoline Drive, focusing on Aftersales functionality. Guided customers in best practice operational processes, managed data migration activities, and provided on-site support and training.

• Implementation Consultant - 1 Year UK Secondment · CDK Global05-01-2017 – 04-01-2018

  Engaged with customers to understand business requirements and product setup requirements on Autoline Drive, focusing on Aftersales functionality. Guided customers in best practice operational processes, managed data migration activities, and provided on-site support and training.

• Microsoft Dynamics AX Consultant · IMMIX Group03-01-2013 – 03-01-2014

  Microsoft Dynamics Certified Specialist in AX 2012 Financials and Trade and Logistics.

Education

• University of South Africa/Universiteit van Suid-AfrikaBachelor of Commerce (B.Com.), Business Administration and Management, General
• AAT SAAccounting Technician Certificate - Level 3, Accounting and Finance
• PM.IdeasCertified Associates in Project Management (CAPM)
• CTU TrainingA+
• Tshwane University of TechnologyInformation Technology
• Potchesftroom High School

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