Khaled Soltani

About

With an Engineer’s degree and experience at Google, TTEC and Cognizant, I specialize in web implementation, cloud computing, and digital transformation. I’ve driven business development in the French public sector and supported Google services across EMEA, and I also bring hands-on e-commerce experience as a self-employed entrepreneur. Passionate about using technology and AI to boost efficiency and enhance customer experience. Fluent in English, French & Arabic.

Experience

• Account Development Representative - Research, Higher Education and EdTech France · Google10-01-2022 – 05-01-2023

  Helped the French public sector leverage innovations in cloud computing to improve operational efficiency. Enabled digital transformation and ensured data was used in a timely and proactive way. Worked towards business and quarterly goals while prioritizing customer experience. Engaged with Field Sales and Marketing to identify business development opportunities. Managed contacts within a portfolio of accounts to identify and qualify opportunities. Led demand generation and self-prospecting activities. Built product knowledge of Google Cloud to educate customers. Managed leads, contacts, accounts, opportunities, and activities in Salesforce.com.

• Web Content Analyst for Youtube · Cognizant01-01-2022 – 09-01-2022

  Reviewed user reports regarding website content. Analyzed and identified content not in compliance with requirements and flagged for action. Made well-balanced decisions and helped resolve inquiries according to defined policies and procedures. Used market-specific knowledge to spot and scope solutions to improve user community support. Reviewed sensitive content.

• Web Implementation Specialist, EMEA Shopping & Tags for Google · Cognizant06-01-2021 – 12-01-2021

  Implemented and supported Google services such as Analytics, Adwords, and Google Tag Manager. Handled tag implementation and troubleshooting on CMS platforms and customized websites. Verified and troubleshot existing implementations of Adwords and Analytics Conversion Tracking. Provided guidance and training to customers on Google web-based products. Communicated with advertisers and internal teams via various channels. Documented cases and managed workflow using Salesforce.

• Internship · Société El Baraka de Construction Métallique - SEBACOM10-01-2020 – 01-01-2021

  Calculated and designed metal structures using AutoCAD and Robot Structural Analysis. Monitored construction and assembly work on site.

• End-of-Study Project Internship · Arcadis02-01-2019 – 06-01-2019

  Worked with the infrastructure department on a project in the study phase called 'Lagoons'. Designed, modeled, and sized various elements such as roads and wastewater treatment components. Compared theoretical knowledge with real achievements and mastered software like Civil 3D.

• Self-Employed Entrepreneur · E-commerce06-01-2023

  • Launched and managed an online store, overseeing all aspects of business operations, including product sourcing, digital marketing, and customer service. • Developed and executed e-commerce strategies that led to increased sales and customer engagement. • Implemented cloud-based tools for inventory management, order fulfillment, and streamlined customer experience. • Created a seamless online shopping experience, leveraging data analytics to refine product offerings and improve site usability. • Managed social media marketing and advertising campaigns, resulting in important increase in online traffic and conversions.

Education

• WSB UniversityMaster's degree, International Business
• Ecole Supérieure Privée d'Ingénierie et de Technologies - ESPRITEngineer's degree, Génie civil

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