Kiara A.

About

With a background in IT advisory, partnering closely with C-Level Executives at Large Enterprises, I help businesses reimagine how they operate and grow, transforming complex challenges into clear, scalable strategies. Through strategic collaboration I improve efficiency, decision-making, and overall business performance. From AI adoption to streamlining operations, my focus is on developing solutions that accelerate growth and sustain long-term value. I translate vision into actionable roadmaps that blend technology, creativity, and data-driven insight. Recognized as a top performer at Gartner within FinTech, I take pride in building trusted partnerships that help organizations scale smarter, market stronger, and operate with greater agility in a rapidly changing digital landscape.

Experience

• Digital Transformation Consultant · Merakiguides2025-06-01 –

  -AI & Automation Integration: Implement tools that streamline workflows and enhance productivity. -Business Strategy & Systems: Build sustainable frameworks that support clarity, efficiency, and scale. -Social Media Strategy: I develop consistent, high-impact social media and content marketing frameworks that convert visibility into trust and engagement. -Creative & Visual Design: Elevate brand storytelling through purposeful design and user experience. What Sets My Approach Apart: I combine strategic insight with hands-on execution, ensuring every idea is backed by structure, and every system is designed for impact. My process is rooted in design thinking, data-informed decisions, and scalable automation; empowering businesses to adapt, evolve, and grow with confidence in an AI-driven world.

• Business Development · Future Processing2024-07-01 – 2025-03-01

  -Collaborating with leadership to define the firm’s brand identity in the U.S. market, aligning positioning with the company’s vision, values, and emerging AI/ML capabilities. -Partnering with software engineers and solution architects to develop and pitch tailored AI/ML and digital transformation service offerings to enterprise clients. -Developing strategic materials that highlight the firm’s expertise across AI-driven innovation and scalable SaaS/Cloud systems. -Organizing and promoting industry events and webinars focused on emerging technology trends to engage prospective clients and strengthen brand authority. -Identifying potential clients within target sectors, initiating relationships with decision-makers to drive new business opportunities and strategic partnerships.

• Project Manager · IDEO2022-01-01 – 2023-03-01

  -Established strong relationships with existing and potential clients to ensure continued business opportunities and referrals. -Managed L&D programs, ensuring alignment with client expectations and timelines. -Collaborated with senior designers to develop customized programs based on design thinking principles. -Tracked project progress and outcomes, ensuring objectives were met and evaluated the effectiveness. -Crafted and delivered tailored presentations and proposals, showcasing the firm's expertise in design thinking and branding solutions. -Collaborating with senior leadership to negotiate pricing, terms, and contracts.

• Client Partner · Gartner2021-04-01 – 2021-11-01

  -Strategic partner to C-level executives to assess and provide technological solutions to initiatives ie. digital transformation, robotics, AI, data governance, etc. -Captured client value and ensured delivery throughout the life of the contract. -Drove continuous solutions by ensuring connection of key IT decisions and initiatives. -Identified operational challenges leveraging qualitative and quantitative problem-solving methodologies to continuously improve client experience and retention. -Conducted regular analysis that provides insights into performance and key client engagement metrics for retention purposes.

• Associate Client Partner · Gartner2019-03-01 – 2020-03-01
• Client Engagement Specialist · Gartner2018-04-01 – 2019-04-01

  -Partnered closely with researchers, developers and advisors to help Finance Executives adopt research methodologies. -Analyzed research offerings to equip clients with best practice and implement proven strategies. -Designed and developed product collateral and coordinated global training sessions. -Maintained robust relationships with the sales and advisory teams to ensure seamless support. -Leveraged strategic communication mediums to retain memberships.

Education

• Delaware State UniversityBachelor of Science - BS, Business Administration and Management, General

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