Kyla Untalan

About

College student at San Diego State University with experience in marketing and social media, including content creation, community management, audience engagement, and performance tracking for the Health and Wellness Center at Orange Coast College. Also has customer-facing leadership experience as a Shift Lead in fast-paced restaurant environments, including training staff, inventory/cash handling, and ensuring food safety and excellent guest service.

Experience

• Social Media Content Intern · Orange Coast College, Health and Wellness Center03-01-2026 – 05-01-2026

  Developed engaging text, image, and video content to promote the Health and Wellness Center activities, while tracking performance data through engagement rates, follower growth, and impressions. Monitored channels, responded to comments/messages, nurtured audiences relationships, and collaborated with other departments on campus. Stayed updated with current social media trends in order to produce the most engaging content.

• Shift Lead · Ding Tea RSM08-01-2024

  Skilled in training new staff members, managing cash drawers, tracking inventory, and preparing fresh boba and teas in order to boost customer satisfaction. Managed the store by accommodating to customer needs with respect and flexibility. Providing each customer with the best satisfaction, while working in fast-paced environments and ensuring food safety protocols.

• Hostess · Mama’s Comfort Restaurant06-01-2024 – 08-01-2024

  Welcomed guests with warmth and comfortability, representing customer service responsibilities. Collaborated with other restaurant members to ensure the restaurant functioned smoothly and organized while managing high-volume guest traffic.

Education

• Tesoro High SchoolHigh School Diploma
• Orange Coast CollegeAssociate’s Degree in Liberal Arts, Communication Studies
• San Diego State UniversityBachelor’s Degree, Communications

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