LaJuene Palmer

About

I am an Agile Coach/Sr. Scrum Master (Change Coordinator) participating in Enterprise Agile transformation and coordinating Agile adoption for teams across multiple sites in the US and Internationally. I am currently seeking 100% remote opportunities with an innovative company who displays the readiness for change.

Experience

• Scrum Master-Lead · Truist07-01-2024

  Facilitate all Deposit System Agile Scrum level ceremonies. Coach Deposit System Product Owners and Development teams to higher level of performance. Responsible for ensuring Truist SDLC is appropriately followed. Consult on complex problems and recommend appropriate actions. Encourage flexibility, collaboration, and continuous improvement. Responsible for adopting new practices and tools (Broadcom Rally), and changing the organization's mindset and culture from Waterfall to Agile.

• Senior Scrum Master | Change Coordinator · Bank of America03-01-2023 – 01-01-2024

  Agile Coach | Change coordinator responsible for performing the day-to-day management of the change request process for three to six Data Warehousing and ETL (Extract, transform and load) teams. Used Atlassian Jira for sprint planning, backlog grooming, scheduled / managed the rollout of releases and managed feature requirements. Used Atlassian Confluence to store documentation and team metrics. Responsible for coaching delivery across multiple Software Products using Kanban Methodologies. Coaching Product Owners and Business to drive execution of Office Product deliverables regarding ACH, Wire Transfers and Data Warehousing. Utilized Change management, SDLC, Build Management, Release Management, Resource management, and Project Management tools. Developed detailed Scrum plans, facilitate design discussions, assist cross product change orders, resolve issues, manage risks, maintain project documentation, and facilitate meetings.

• AGILE COACH · Truist03-01-2022 – 12-01-2022

  Responsible for training and transformation of Truist Internal Audit and SOX teams in Agile Scrum and Kanban. Responsible for creating training for virtual and in-person sessions on Agile, Scrum and Kanban. Responsible for creating and conducting Agile Team Health Assessments. Coached more than one team at a time (mainly focusing on Kanban teams). Worked independently to solve and coach highly complex problems. Responsible for facilitation, mentoring, training, and professional coaching that translates into increased productivity for the Audit teams. Facilitated Scrum ceremonies and Kanban cadences emphasizing the importance of team metrics.

• LEAD SCRUM MASTER · Wells Fargo12-01-2021 – 03-01-2022

  Coached newly created teams that support SalesForce package creation and implementation strategy. Coached the team in SAFe Core Values, adoption and application of SAFe Principles, implement SAFe practices. Used Jira and Jira Align to maintain Scrum Master artifacts (boards, product backlog, sprint backlog, potentially shippable product increment, risks, dependencies, capacity, product road maps features, and epics). Used Confluence and MS Teams for team collaboration. Ongoing discussions with Lines of Business to determine critical paths and realistic delivery for the roadmaps.

• AGILE COACH / SENIOR SCRUM MASTER · Fannie Mae06-01-2021 – 11-01-2021

  Coached newly created teams that support SalesForce package creation and implementation strategy. Coached the team in SAFe Core Values, adoption and application of SAFe Principles, implement SAFe practices. Used Jira and Jira Align to maintain Scrum Master artifacts (boards, product backlog, sprint backlog, potentially shippable product increment, risks, dependencies, capacity, product road maps features, and epics). Used Confluence and MS Teams for team collaboration. Ongoing discussions with Lines of Business to determine critical paths and realistic delivery for the roadmaps.

Education

• Chicago State UniversityInformation Technology

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