Vanessa Clore

About

As a highly skilled Senior Scrum Master with expertise in Agile methodologies, including SAFe, I bring over five years of proven success in enhancing team efficiency, project delivery, and Agile transformation. My experience spans diverse industries, where I have consistently driven productivity improvements and reduced project delivery timelines through strategic utilization of tools like JIRA and Confluence. At CGI, I led a 20% increase in team productivity by refining capacity planning and facilitating impactful Scrum ceremonies. With a Master’s degree in Communications Management from Webster University, I possess a unique combination of technical insight and communication finesse, making me a valuable bridge between technical teams and stakeholders. My certifications, including Advanced Certified Scrum Master (A-CSM) and ICP-ACC, further underscore my commitment to Agile best practices and continuous improvement. I’m actively exploring Project Manager and Scrum Master roles, with a focus on creating high-performing Agile teams and driving impactful change in complex IT environments. Open to roles in Orlando and remote opportunities.

Experience

• Sr. Scrum Master · CGI09-01-2022 – 10-01-2024

  Conducted daily scrum meetings, sprint planning, review, and retrospective sessions in accordance with the SAFe framework. Enhanced team velocity and delivery by integrating capacity planning into sprints and utilizing JIRA/Confluence for tracking, resulting in a 20% increase in productivity. Proactively tackled obstacles, escalated impediments, ensuring timely software delivery with a 25% decrease in delays, promoting continuous improvement. Oversaw software release processes within Agile Release Train (ART) to improve efficiency by 30%. Leveraged Scrum and Kanban boards to highlight progress, promoting accountability and transparency, and fostering increase in collaboration.

• Scrum Master · BravoTECH10-01-2021 – 10-01-2022

  Facilitated scrum ceremonies for three software development teams, boosting meeting efficiency by 10%. Implemented agile framework processes and provided coaching to client management, reducing project delivery timelines by 30%. Translated business requirements into user stories for JIRA management, minimizing requirement misinterpretations by 50%. Monitored team velocity and ensured on-time project deliveries, achieving an 80% improvement. Enhanced team productivity by addressing impediments promptly, resulting in a 10% increase in overall output.

• Health and well-being · Career Break03-01-2020 – 05-01-2021

  Covid Home Schooling

• Scrum Master/Agile Coach · GovernmentCIO08-01-2019 – 02-01-2020

  Consulted with non-development VA Transformation Teams to implement agile frameworks for healthcare programs, increasing adoption by 15%. Spearheaded agile framework adoption for healthcare claims processing systems within non-development VA Transformation Teams, improving efficiency by 20%. Facilitated agile ceremonies tailored to teams' varying levels of maturity, resulting in a 30% increase in ceremony effectiveness. Provided scrum ceremony coaching to three VA teams, boosting collaboration and productivity by 15%. Acted as a change agent to instill agile practices and principles within non-development VA Transformation Teams, fostering adaptability and efficiency.

• Scrum Master · Liberty IT Solutions09-01-2017 – 08-01-2019

  Led as Scrum Master for VA-CABS and CMS OH Salesforce modernization, driving a 30% increase in team collaboration and efficiency. Mentored the team, resulting in a 5% enhancement in product quality through adherence to agile principles. Proactively identified and eliminated barriers, reducing project delays by 20%. Collaborated closely with the Product Owner to balance productivity and quality, fostering optimal project outcomes. Facilitated and documented scrum ceremonies to ensure effective communication and alignment among team members.

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