Lauren Thomas
COO at WCC, LLC & RC, LLC
8 yrs experience · Marietta, GA · <10 hrs/week
About
Experienced litigation paralegal with a demonstrated history of expertise in the legal field and service industry. Skilled in legal research and document preparation, Court procedures and filings. Chief operating officer for a custom residential construction company and commercial restoration company skilled in operations management, administration, and accounting services. Driven professional with a Bachelor’s Degree in Psychology from Kennesaw State University.
Skills
Experience
- Senior Litigation Paralegal06-01-2022
As a Senior Litigation Paralegal, likely responsible for managing complex litigation cases, drafting legal documents, and coordinating with attorneys and clients.
- COO · WCC12-01-2018
Developed a business strategy with the CEO; Procured office equipment, supplies, and software necessary to initiate the operation of a new business; Implemented policies, standards, and operating procedures. Evaluated operational and financial data and made actionable recommendations for cost-control strategies; Maximized profits by ensuring operations and procedures are organized, correspondence is controlled, filing systems are designed, supply requisitions are maintained, and clerical functions are performed accurately and efficiently. Maintained and reconciled accounts, including processing invoices and payments; Managed financial records by routinely entering new transactions, reconciling monthly cash activity statements, preparing operating reports, and resolving discrepancies. Completed state and federal reporting for tax filing and regulatory requirements including insurance policies, premiums, and audits.
- Paralegal · Greathouse Trial Law, LLC09-01-2017 – 12-01-2018
Requested and reviewed insurance policies to determine applicable coverage(s). Contacted clients to schedule appointments and discuss the progress of cases; Provided treatment updates to insurance adjusters; Ordered, reviewed, and summarized medical records. Prepared and served demand packets for personal injury cases; Monitored settled cases, confirmed receipt of required documents, and closed files.
- Paralegal / Case Manager · Ghiaasiaan & Briceno01-01-2017 – 12-01-2018
Performed client intake and directed prospective clients to the appropriate attorney. Organized weekly office meetings and assigned tasks to staff in order of priority based on deadlines for 145-175 cases; Initiated luncheons/dinners with physicians and medical facilities to establish new business relationships and generate reciprocal client referrals. Requested and reviewed insurance policies to determine applicable coverage(s); Opened bodily injury and property damage claims; Facilitated key communication between clients, insurance adjusters, and medical providers; Approved liens for medical care; Ordered, reviewed, and summarized medical records. Prepared and filed demand packets, motions, pleadings, and responsive documents for matters pertaining to personal injury, family law, criminal defense, and landlord/tenant cases; Monitored settled cases, confirmed receipt of required documents, and closed files.
- Operations Manager · A & J Properties03-01-2016 – 01-01-2017
Managed rental property accounts including accounts payable/receivable; Processed payroll. Optimized procedures and workflow based on tracking and analysis of rental trends; Maximized customer satisfaction and retention through effective employee training programs and conflict management techniques. Resolved process inefficiencies through effective analysis and resolution of deficient areas.
Education
- Kennesaw State UniversityBachelor’s Degree, Psychology
- Faith Christian AcademyDiploma
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