Lynette Hamel

Experience

• Founder & Digital Business Consultant · CK Virtual ConsultingJuly 2023 –

  Provides virtual assistant services, business consulting, and digital product strategy to entrepreneurs and small business owners. Specializes in administrative support, content creation, workflow automation, client onboarding, and online business development. Manages multiple client accounts with a focus on quality communication and support.

• Mortgage Processor · Georgia United Credit UnionFebruary 2021 – August 2022

  Provided administrative support to loan officers and leadership team while managing high-volume pipelines. Coordinated daily communications with clients and third parties, ensuring timely follow-up and documentation. Maintained detailed calendars for underwriting deadlines and internal meetings. Reviewed sensitive documentation for accuracy and compliance.

• Mortgage Processor · Randstad ProfessionalsJune 2020 – November 2020

  Submitted completed loan files for underwriting, ran DU/LIP, and gathered VOIs/VOEs. Ordered appraisals and addressed documentation discrepancies. Communicated with clients and internal teams to maintain smooth file progression.

• Loan Officer Assistant/Processor · NEXA MortgageJanuary 2020 – March 2020

  Handled daily administrative tasks including scheduling, client follow-ups, and file preparation. Assisted clients in choosing the best loan products and managed document submissions.

• Member Services Representative IV / Mortgage Loan Originator · Navy Federal Credit UnionJuly 2015 – July 2017

  Assisted members with mortgage applications and servicing questions. Provided customer support via phone, in-branch, and online chat. Developed strong communication and multitasking skills in a fast-paced, member-focused setting.

Education

• Pensacola State CollegeAssociate of Science, Business

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