Marenda R.

About

I'm a 26-year-old writer, proofreader, copywriter, and editor. I started doing this part-time when I was 16, so I've had the pleasure of working on a diverse range of really amazing projects. From the creative, like poems, blog posts, and novels, all the way through to the more corporate side, such as presentation and speech writing. Experience spans creative industries, healthcare, and childcare.

Experience

• Freelance Writer & Content Manager2015-01-01 –

  • Communicate with clients regularly to understand needs, resolve concerns, and provide timely updates, building long-term professional relationships. • Manage multiple client accounts, projects, and deadlines simultaneously with strong organizational and problem-solving skills. • Adapt quickly to new technologies, platforms, and industry trends to deliver high-quality content and meet audience needs. • Provide clear instructions, guidance, and support to clients, ensuring satisfaction and retention.

• Childcare Provider · Care.com2011-06-01 – 2020-07-01

  • Provided consistent care for children while maintaining open communication and trust with families. • Handled conflict resolution, emotional support, and daily challenges with patience and professionalism. • Multitasked across household management, scheduling, and education support, ensuring smooth day-to-day operations. • Anticipated needs and responded quickly to problems, fostering a safe and positive environment.

• Patient Care Technician · Northside Hospital2019-07-01 – 2020-06-01

  • Delivered compassionate care to up to 22 patients per shift, addressing needs promptly while maintaining accurate documentation. • Built trust through active listening, empathy, and effective communication with patients, families, and healthcare staff. • Resolved patient concerns and comfort needs with professionalism in a fast-paced, high-pressure environment. • Balanced multiple responsibilities while following strict protocols, ensuring safety and satisfaction.

Education

• Georgia State UniversityBachelor of Arts - BA, Psychology
• University of North Georgia
• Giving Care Education CenterCertificate, Nurse Aide
• Georgia Southwestern State University

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