Mark Campbell

About

I’m a remote-savvy copywriter and administrative professional with a strong background in content creation, client communication, and virtual support. I’ve written for brands like Allstate and BMO Harris, facilitated hundreds of virtual events, and supported teams with everything from inbox management to scheduling. Known for my sharp communication skills both written and verbal, high attention to detail, and ability to keep things organized, I thrive in dynamic, fast-paced environments where clarity and creativity matter. My experience spans industries like marketing, entertainment, and hospitality, showcasing my adaptability and range.

Experience

• Event Facilitator · teambuilding.com09-01-2020 – 02-01-2025

  ● Lead and co-hosted virtual team-building events for corporate clients, ensuring engaging and customized experiences for groups ranging from 3 to 100+ participants. ● Facilitate interactive exercises to strengthen team cohesion, communication, and collaboration on platforms like Zoom, WebEx, Google Meet, and more. ● Trained to host both virtual and in-person events, maintaining a high level of customer satisfaction. ● Provided virtual assistance to clients throughout the event

• Writer · McGuffin Creative Group06-01-2012 – 12-01-2014

  ● Wrote marketing copy, social media content, and branded messaging for various clients, including BMO Harris Bank, Allstate, Cars.com, and Cadence Health. ● Developed engaging copy for print, digital, and social media campaigns, adapting brand voice for diverse audiences ranging from direct to consumer to B2B. ● Edited and proofread materials to ensure clarity, tone consistency, and adherence to brand guidelines to help improve search engine optimization/SEO. ● Provided administrative support, including scheduling, virtual assistance, email correspondence, and content organization for various clients.

• Actor, Writer · The Second City07-01-2016 – 11-01-2023

  ● Created and performed original comedic content as an ensemble member of the resident e.t.c. stage. ● Engaged in collaborative writing and improvisation, contributing to four acclaimed revues. ● Performed with Second City Theatricals aboard Norwegian Cruise Lines (Dawn & Gem) and as a member of the National Touring Company. ● Strengthened audience engagement skills through interactive performances and corporate and private training workshops.

• Tour Guide · Universal Studios Hollywood & Museum Hack06-01-2016 – 02-01-2020

  ● Led exclusive VIP tours at Universal Studios Hollywood, providing in-depth behind-the-scenes experiences for guests. ● Designed, wrote, and led VIP museum tours with an emphasis on storytelling, humor, and interactivity at Museum Hack. ● Delivered engaging and informative commentary, enhancing guests' experiences with both the film industry and museum insights. ● Created and wrote custom experiences for corporate clients, integrating company culture and themes into tours. ● Ensured a high level of customer satisfaction through personalized interactions and exceptional service. ● Served as team lead/manager at Museum Hack – recruiting, acquiring, and training new guides, contributing to the company’s expansion in Chicago

Education

• North Central CollegeBachelor of Arts (B.A.), English Language and Literature/Letters

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