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Matthew L.

Customer Success Executive | Key Accounts & Partnerships Expert in Fashion and E-commerce

18 yrs experience · <10 hrs/week

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About

Experienced Customer Success Executive with a demonstrated history in managing key accounts and partnerships in the fashion and e-commerce industries. Skilled in customer relationship management, business development, and team leadership. Extensive background in technical management and customer success strategies.

Experience

  • Key Accounts - Fashion · TikTok2023-03-01 – 2024-10-01
  • Head of Customer Success · sticky.io2022-08-01 – 2022-12-01
  • Senior Customer Success Manager · SamCart2021-10-01 – 2022-08-01
  • Director Customer Success · MeasuredRisk2015-09-01 – 2021-08-01
  • Business Development Representative · Fieldcraft Consulting, LLC2010-09-01 – 2015-08-01
  • Sergeant E-5 (Team Leader) · US Army2006-06-01 – 2010-08-01

Education

  • American Military UniversityBachelor of Applied Science - BAAS, Technical Management

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