Zach Henault

About

I thrive when working on the bleeding edge of technology, especially when achieving ambitious goals. As a leader at TikTok, I spearheaded a team that surpassed revenue targets by 100%, achieving $89M over 10 months. My expertise lies in building and leading high-performing teams, challenging clients to think more innovatively about their business, driving client success in highly competitive markets. My analytical approach to business development, coupled with a talent for fostering impactful collaborations, has been the cornerstone of my success. Beyond numbers, I’m passionate about mentoring the next generation of leaders with an emphasis on critical thinking, strategic planning, and relationship-building. Whether it’s revamping account management, pioneering training programs, or leading cross-functional teams, my goal remains the same: to drive business while inspiring those around me to exceed their potential. I'm on a constant quest for new challenges and opportunities to leverage my blend of skills in business development, digital marketing strategy, and leadership to make a lasting impact. Let’s connect and discuss how we can drive business in the ever changing digital landscape.

Experience

• Team Lead, Apparel and Accessories · TikTok09-01-2021 – 11-01-2024

  Managed a team of 5, providing coaching, best practices, and mentorship for working with advertisers with a focus on performance advertising. Achieved 100% attainment and 160% YoY growth in 2023.

• Client Solutions Manager, Beauty and CPG · TikTok05-01-2020 – 09-01-2021

  Overachieved quota by implementing solution-selling framework to help clients achieve advertising objectives. Created scaled solutions that drove revenue growth, produced client-facing webinars, and developed messaging and go-to-market strategy.

• Global Senior Manager, Customer Success Center Of Excellence · Sprinklr07-01-2017 – 11-01-2019

  Managed global programs to ensure growth and retention targets were met. Responsible for tech stack management and processes including red account program, adoption & consumption tracking, and operating rhythm.

• Customer Success Manager · Sprinklr10-01-2016 – 07-01-2017

  Primary point of contact for large enterprise customers, managing $2.3 million in ARR. Successfully renewed 100% of accounts and helped clients drive business value through social media and technology strategies.

Education

• St. Edward's UniversityBachelor of Business Administration, Economics

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