Matthew Warren

About

District Manager with 19+ years of experience in operational leadership and team development. Expert in inventory management, strategic planning, and cost productivity, demonstrated through successful roles at FinishMaster, where operational costs were reduced and profit margins increased. Committed to leveraging extensive skills in talent development and strategic inventory management to drive sales forecasting and project management initiatives.

Experience

• Operations Leader · Palmetto Paint Specialties2024-05-01 –
• Site Manager · FinishMaster, Inc.2024-04-01 – 2024-05-01

  - Led and coordinated with Operations Manager for seamless branch functioning - Effectively reduced operational costs and increased profit margins - Enhanced team performance through strategic coaching and counseling

• Branch Manager · FinishMaster, Inc.2020-06-01 – 2024-04-01

  - Spearheaded operational aspects of assigned branch, achieving profitability - Recruited and managed operations team, fostering talent development - Implemented effective inventory management, reducing obsolescence - Conducted regular monthly cycle counts, ensuring inventory accuracy - Boosted cost-productivity through strategic inventory turns

• Regional Technical Manager · FinishMaster, Inc.2019-10-01 – 2020-06-01

  - Managed a team of 12+ Technical Service Representatives, ensuring effective resource allocation - Delivered customer-centric services by managing FinishMaster's technical resources - Oversaw Microsoft Master 7 activities across two strategic regions - Contributed significantly to the growth and success of the Technical and Sales teams within the region

• Operations Manager · FinishMaster, Inc.2018-09-01 – 2019-10-01

  - Managed $20M+ P&L statement for 6 branches - Exceeded FinishMaster KPIs - Developed Annual Operating Plan for branches and division - Led team to increase sales by 30% through strategic marketing initiatives

• Branch Manager · FinishMaster, Inc.2017-03-01 – 2018-09-01

  - Innovatively managed all operational facets of the branch, driving financial performance - Ensured branch operations aligned with company objectives through effective leadership - Boosted operational efficiency by managing inventory turns and reducing obsolescence - Streamlined team workflow, increasing productivity by 20% through effective task delegation.

• Support Center Specialist · FinishMaster, Inc.2017-01-01 – 2017-03-01

  - Provided expert product knowledge to Support Center Agents - Offered efficient service support via various communication channels - Cultivated collaborative relationships with team members - Demonstrated innovative problem-solving techniques - Enhanced support center performance through detailed-focused assistance

• Customer Service Representative · FinishMaster, Inc.2015-12-01 – 2017-01-01

  - Handled high-volume order processing across multiple channels - Showcased strong organizational skills in maintaining stock levels - Demonstrated proficiency in automotive paint mixing and color matching - Exhibited leadership skills in managing team and financial closeouts in manager's absence - Analyzed market trends to optimize product positioning, enhancing revenue by 15%.

• Sales Support Representative · FinishMaster, Inc.2015-06-01 – 2015-12-01

  - Reviewed customer processes, recommended efficiencies to streamline operations - Supported team activities, elevating customer service and experience - Contributed to team growth and success, fostering a collaborative environment

• Branch Supervisor · FinishMaster, Inc.2015-01-01 – 2015-06-01

  - Applied analytical skills to optimize inventory and financial management - Solved complex operational challenges - Made a substantial impact on the branch's overall performance

Education

• Midlands Technical CollegeBusiness Administration and Management, General
• Spring Valley High SchoolDiploma, Business and Marketing

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