Christina Morgan

About

Operations professional with 10+ years of experience managing and optimizing business operations across multi-location organizations, small businesses, and startups. I specialize in streamlining workflows, managing and coordinating cross-functional teams, and supporting leadership with HR, finance, capacity planning, and project execution. I’ve partnered with small business owners to implement scalable systems, improve operational efficiency, and manage key initiatives from payroll and P&L reporting to process documentation and internal projects. Clients consistently tell me my most valuable contribution is my ability to problem-solve quickly and effectively. Key strengths include operations management, business process improvement, financial operations, HR operations, project coordination, and calendar management. I thrive in dynamic environments where I can both solve problems and create systems that allow teams to succeed.

Experience

• Operations Manager · MADabolic Charlotte2023-10-01 –

  Oversee day-to-day operations across HR, finance, revenue operations, and administrative functions for a multi-location fitness business. Manage payroll, budgeting, P&L reporting, vendor contracts, compliance, and internal initiatives while supporting growth and new studio openings. Partner closely with leadership to support efficient operations, financial accuracy, and scalable systems.

• Online Business Manager · The Assist2020-12-01 –

  Provide operations management, executive support, and strategic consulting for 20+ small business owners across online and brick-and-mortar industries. Manage client onboarding, team coordination, and implementation of standard operating procedures (SOPs) to ensure consistent workflows. Set up, customize, and manage CRMs and software systems to support project management, sales, and client operations. Oversee financial operations including invoicing, payroll coordination, and vendor management. Support project execution, launches, reporting, and process improvement initiatives to increase efficiency, scalability, and business performance.

• Accounting Assistant · MOREHEAD TITLE COMPANY2016-01-01 – 2021-10-01

  Supported full accounting operations, including accounts payable, bank reconciliations, financial reporting, and processing invoices, reimbursements, and vendor statements. Maintained accounting databases and prepared daily and monthly reports using Excel and accounting software. Assisted with commercial real estate transactions, tax-deferred exchanges, escrow filings, and compliance reviews while supporting office operations, supply management, and cross-functional administrative tasks.

• Project Coordinator / Administrative Assistant · Elite Flooring, Inc.2014-11-01 – 2016-01-01

  Coordinated flooring projects and internal operations for residential builders across multiple locations. Managed material orders, installation scheduling, and project timelines while collaborating with superintendents to ensure deadlines were met. Supported financial operations including invoice distribution and labor verification for installer payroll. Supported inventory management and office administration. Maintained accurate property and project records and assisted with general administrative tasks to ensure smooth day-to-day operations.

Education

• Central PiedmontGeneral Education

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