Megan McKenzie
Customer-obssessed | SaaS | Account Manager | Data-Driven | AI Nerd
11 yrs experience · <10 hrs/week
About
With a Bachelor of Science in Public Health from Ryerson University, I have cultivated a diverse career in healthcare and customer service. My most recent role as a Team Assistant at Home and Community Care Support Services Mississauga Halton involved nearly nine years of coordinating and supporting community healthcare services. Prior to this, I served as a Client Service Associate and Client Care Coordinator at VON Canada, where I ensured effective healthcare delivery. My experience also includes managing healthcare consulting projects at ESMAR Nursing Agency and providing customer service at the Region of Peel. Additionally, I have a background in security operations from my tenure at Scotiabank. My career reflects a strong commitment to enhancing healthcare services and supporting community well-being.
Skills
Experience
- Team Assistant · Home and Community Care Support Services Mississauga Halton08-01-2014 – 01-01-2023
Assisted in coordinating and supporting healthcare services within the community.
- Client Service Associate / Client Care Coordinator · VON Canada05-01-2013 – 08-01-2014
Provided client service and care coordination to ensure effective healthcare delivery.
- Healthcare Consultant & Manager · ESMAR Nursing Agency10-01-2012 – 05-01-2013
Managed healthcare consulting projects and coordinated nursing services.
- Customer Service Representative · Region of Peel01-01-2009 – 01-01-2010
Provided customer service support and assistance to residents of the Region of Peel.
- Security Operations Officer · Scotiabank01-01-2008 – 01-01-2009
Oversaw security operations and ensured the safety of bank assets and personnel.
Education
- Ryerson UniversityBachelor of Science - BS, Public Health
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