Michelle Khayo

About

With a robust background in business development and project management, I am currently pursuing a Bachelor of Arts in Public Relations, Advertising, and Applied Communication at the University of Nairobi, expected to graduate in 2025. My professional journey began as a Team Lead at IMAGINE IMC, where I honed my leadership skills. I then advanced to Assistant Sales Project Manager at YOUNG DYNAMICS LTD, achieving a 95% on-time project completion rate. At Safetrac Limited, I excelled as a Business Development Executive, driving a 25% increase in the client base and enhancing customer retention by 30%. Currently, I am a Data Annotator at TELUS Digital AI Data Solutions, where I contribute to machine learning and AI systems. My diverse experience underscores my ability to adapt and thrive in dynamic environments, leveraging my skills to foster growth and innovation.

Experience

• Data Annotator · TELUS Digital AI Data Solutions08-01-2022

  Responsible for data labelling and categorizing data for machine learning and AI systems.

• Business Development Executive · Safetrac Limited07-01-2018 – 05-01-2023

  Spearheaded sales processes, driving a 25% increase in the client base by identifying and capitalizing on new market opportunities. Expanded business reach by securing entry into two new sectors, generating diversified revenue streams. Developed and delivered compelling client pitches, resulting in a 40% conversion rate. Cultivated long-term client relationships, enhancing customer retention by 30%.

• Assistant Sales Project Manager · YOUNG DYNAMICS LTD12-01-2016 – 04-01-2018

  Managed cross-functional project teams of up to 10 members, achieving a 95% on-time project completion rate. Created and coordinated incentive plans, boosting brand awareness by 35%. Oversaw project progress and regularly updated senior management with status reports to ensure alignment with business objectives.

• Team Lead · IMAGINE IMC02-01-2013 – 12-01-2015

  Led a team to achieve project goals and ensured effective communication and collaboration among team members.

Education

• University of NairobiBachelor of Arts - BA, Public Relations, Advertising, and Applied Communication

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