Michelle Morley

About

I'm a passionate and innovative product design leader with a knack for turning complex challenges into intuitive digital solutions. With over a decade of experience shaping user experiences for high-profile corporations, I bring a unique blend of creative vision, strategic thinking, and hands-on expertise to every project. My journey in the digital realm is driven by an insatiable curiosity and a commitment to user-centric design. Whether I'm leading cross-functional teams, mentoring up-and-coming designers, or getting my hands dirty with prototyping, I approach each task with enthusiasm and a keen eye for detail. I believe in the power of design to not just solve problems, but to create experiences that delight and inspire.

Experience

• Director of User Experience · Resonate10-01-2022

  Spearheading product excellence through visionary design leadership: -Architecting robust design systems that elevate user experiences across platforms -Implementing cutting-edge research methodologies to drive data-informed design decisions -Collaborating seamlessly with cross-functional Scrum teams to deliver innovative product features -Championing user-centric strategies that consistently exceed customer expectations and business goals

• Head Of User Experience · Brightfield08-01-2020 – 10-01-2022

  Revolutionized B2B SaaS labor supply management through strategic design leadership: -Orchestrated a transformative product vision, consistently achieving quarterly OKRs -Led product team, fostering innovation and customer-centric solutions -Cultivated cross-functional synergies, resulting in streamlined product development and enhanced user experiences -Pioneered design innovations that maintained the platform's competitive edge in a rapidly evolving market

• Design Director · Upside Business Travel11-01-2017 – 08-01-2020

  Drove product excellence through visionary UX leadership in a fast-paced startup environment: -Championed end-user focus, leveraging data-driven insights to inform full-stack product design -Spearheaded go-to-market strategies for B2B and B2C products, emphasizing human-centered design principles -Cultivated a high-performance design culture, overseeing recruitment, tool selection, and professional development -Implemented design thinking and lean UX methodologies to create engaging, conversion-optimized interfaces

• Senior Creative Director, Digital Solutions · Capital One06-01-2014 – 11-01-2017

  Revolutionized card and bank product design through innovative leadership: -Led cross-functional design sprints, driving rapid ideation, prototyping, and iteration cycles -Partnered with C-suite executives to align business strategies with customer-centric design solutions -Pioneered comprehensive customer research initiatives, translating insights into actionable product improvements -Mentored a cross-platform team, fostering a culture of excellence in end-to-end product and design processes

• Design Manager · Siteworx03-01-2012 – 06-01-2014

  As a Design Manager, likely contributed to leading design projects, managing design teams, and ensuring the delivery of high-quality digital solutions.

Education

• Colorado State UniversityBachelor of Arts (B.A.), Political Science and Government

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