Minaal A.

Subtitle & Caption Editor for Foreign-Language Videos (English) AI-Generated Transcript Cleanup (English)

3 yrs experience · Ontario, Canada · 20-30 hrs/week

About

Hi, I’m Minaal a subtitle editor specializing in AI-assisted English captions for videos originally in other languages. I work with AI-generated transcripts and translations, manually refining and formatting the text to ensure the wording accurately reflects the speaker’s meaning, tone, and timing. I focus on clean formatting, readability, and natural-sounding English captions for TikTok, Reels, and YouTube content. My work has gained organic engagement from creators and industry professionals alike.

Skills

AWSCall CenterCommunicationCustomer ServiceDocumentationSalesforce CRM

Experience

Call Center Representative · MIRATEL SOLUTIONS INC07-01-2024 –
Managed high-volume inbound and outbound calls for major Canadian charity lotteries; used AWS and Salesforce CRM to log interactions; provided crisis support and ensured data privacy; maintained KPIs and delivered accurate information.
Supply Lunchroom and Educational Assistant · Oakridge Public School10-01-2023 – 05-31-2024
Assisted classroom teacher, supported students during lunch, maintained safety, and supported the needs of students with special requirements.

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