Morgan McGill
UX Researcher & Designer | Engagement Specialist
3 yrs experience · <10 hrs/week
About
With a rich educational background in Painting, Drawing, and Spanish from the University of Louisville and international studies in Spain and Costa Rica, this professional has transitioned into a successful career in UX/UI design and research. Currently a UX Researcher and Designer at HealingBridge Therapy, they have significantly improved user engagement and satisfaction through strategic EHR integration and consistent terminology implementation. Previously, as Lead UX/UI Designer at Captain, they enhanced onboarding success by 30% and developed a design system adhering to WCAG accessibility standards. Their experience at Tumbao Collective led to a 300% increase in donations and interactions through a comprehensive website redesign. An apprenticeship at Designlab provided foundational UX/UI skills, while a role as an Art Teacher at Louisville Visual Art honed their ability to nurture creativity and critical thinking.
Experience
- UX Researcher and Designer · HealingBridge Therapy12-01-2023
Conducted qualitative research for a therapy practice, discovering preference for task automation. Recommended EHR integration, increasing engagement by 26%. Identified the need for consistent terminology and advocated its implementation, increasing user satisfaction scores by 20%.
- Lead UX/UI Designer · Captain11-01-2022 – 12-01-2023
Created complex digital app with developer-ready designs. Led end-to-end research, identifying pain points through usability testing that increased onboarding success by 30%. Built design system according to WCAG accessibility standards while working cross-functionally to make abstract goals into concrete designs.
- UX/UI Designer · Tumbao Collective01-01-2022 – 11-01-2022
Redesigned a nonprofit website by conducting interviews and creating user flows, sitemaps, and wireframes, boosting donations and interactions by 300%.
- Apprentice · Designlab02-01-2022 – 09-01-2022
Gained hands-on experience in UX/UI design, contributing to various projects and learning industry best practices.
- Art Teacher · Louisville Visual Art01-01-2021 – 01-01-2022
Facilitated lesson plans nurturing creativity and critical thinking for diverse learners.
Education
- University of LouisvilleBachelor of Fine Arts - BFA and Bachelor of Arts - BA, Painting and Drawing, Spanish
- Universidad del País Vasco/Euskal Herriko UnibertsitateaBachelor of Fine Arts - BFA, Painting
- Universidad Latina de Costa RicaSpanish, Spanish Language and Literature
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