Muna Jemil

About

I am creative and results-driven Digital Marketer. Eager to help businesses grow online and reach their goals. Whether you need help with your admin marketing tasks or you need to write compelling copy or create a blog posts, I will help you complete all of your marketing tasks in half the time.

Experience

• Content Creator · Home Loan BC - Mortgages Lab11-01-2022 – 08-01-2023

  Created compelling and engaging content for social media channels, ensuring consistency with brand guidelines and tone of voice. Managed social media accounts, including content creation, scheduling, monitoring, and responding to comments and messages. Strategized and built a content calendar (monthly) to achieve organic growth in traffic and increase social media following/engagement. Created informative content such as infographics and tutorials to educate customers about products or services. Developed and executed social media marketing strategies to enhance brand visibility and engagement across various platforms.

• Virtual Assistant · Eleva Interiors11-01-2022 – 03-01-2023

  Assisted with administrative tasks, managed schedules, and coordinated communication to support the efficient operation of the company.

• Sales Associate · Nadia Jemil Imports plc04-01-2019 – 01-01-2023

  Monitored customer buying trends, market conditions, and competitor actions to inform decision-making and adjust sales strategies, resulting in a 15% increase in sales. Engaged with customers to build lasting relationships and enhance customer satisfaction, resulting in a 20% increase in customer retention. Conducted monthly meetings with managers to identify sales obstacles and develop techniques to overcome them, resulting in a 10% increase in sales performance. Provided positive first impressions to welcome existing, new, and potential customers, creating a warm and welcoming environment. Managed order cycles and returns quickly and professionally to enhance business development and maintain customer satisfaction, resulting in a 95% customer satisfaction rate. Responded to customer inquiries regarding merchandise sizing and accessories, and educated them on proper care for merchandise. Evaluated inventory and delivery needs to optimize strategies and meet customer demands, ensuring timely delivery of orders. Educated customers on promotions and sales to increase sales and promote customer loyalty.

• Freelance Graphic Designer · Hikma Electronics plc03-01-2022 – 10-01-2022

  Created social media content to enhance brand presence and engage with the target audience.

• Content Writer · Little Black Book Series07-01-2022 – 09-01-2022

  Wrote digital copy for websites, emails, social media, and blogs to effectively communicate brand messages and engage audiences.

Education

• Unity UniversityBachelor's degree, Marketing Management

Similar talent on Pangea

Shradha C.Marketing Specialist for Creative Businesses | Strategy, Social Media & Done-for-You ExecutionToronto, ONMelina P.Conscious marketer with a passion for all things content, copy, and brand.Thessaloniki, GreeceRoyal U.Social Media Manager | Helping Brands Grow with Content, Strategy & Digital MarketingLagos, NigeriaRomy R.Marketing Expert | Social Media Strategist | Digital Communication Specialist | Visual Curator for BrandsRotterdam, Netherlands