Naila Khan

About

Marketing Analyst with experience across digital presence, website/graphics design, customer support workflows, and data analytics. Skilled in SQL, Python, Excel, dashboard/report building, and creating visually appealing, functional user interfaces. Strong communicator with a growth mindset and interests in AI/ML, gaming, and digital art.

Experience

• Marketing Analyst · The International Center for Strategic Alliances12-01-2025

  An organization focusing on enhancing digital presence through design •Designing and improving websites for The Lancer •Creating visually appealing graphics and layouts for digital platforms •Collaborating with the team to ensure alignment with brand guidelines

• Data Analyst Intern · Elevate Labs05-01-2025

  Analyzed user data and product metrics using SQL, Python, and Excel to generate actionable insights. •Built dashboards and reports to support product improvements and data-driven decisions

• Process Associate · Unified Mentor10-01-2024 – 11-01-2024

  A company mentoring aspiring developers through practical experiences •Worked on real life projects such as Clinical Management System •Designed a personal portfolio showcasing skills and projects •Created visually stunning and functional user interfaces

• Full Stack Web Development Intern · 24/7 Ai07-01-2023 – 01-01-2025

  A digital customer support center providing innovative solutions •Worked in the digital chat process at 24/7 ai for AT&T US process) •Identified customer needs and enhanced customer experiences •Increased customer satisfaction by resolving complex issues •Assisted customers with selecting items and managing multiple tasks simultaneously Analyzed user data and product metrics using SQL, Python, and Excel to generate actionable insights. •Built dashboards and reports to support product improvements and data-driven decisions

• Data Analyst Intern · 24/7 Ai01-01-2025

  An organization focusing on enhancing digital presence through design •Designing and improving websites for The Lancer •Creating visually appealing graphics and layouts for digital platforms •Collaborating with the team to ensure alignment with brand guidelines

Education

• Mount Carmel College AutonomousBachelor of Computer Applications (BCA), Bachelor of Computer Applications (BCA)
• St Anne’s Pre-University college for girls (PUC)Pre-University (PUC), Pre-University (PUC)

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