Natalia Nevin

About

Outgoing and engaging professional with strong abilities to apply critical and strategic thinking, analyze and organize deliverables, and create change resulting in successful delivery of programs and systems. Known for producing detailed solutions that impact the customer experience, a collaborative and cross-functional leadership style, and strong process and design improvement. Experienced in product portfolio & positioning, product innovation & improvement, project management, strategic planning, cross-functional team management, stakeholder management, data analysis & diligence, operations management, sales enablement & marketing, and account/vendor management.

Experience

• Vice President of Performance, Readiness, and Career Enablement · Wells Fargo2023-05-01 –

  - Supporting the Growth & Specialty leaders with talent development, readiness, or employee productivity needs. - Working with the Customer Service leadership team to drive consistency, clarity of roles/responsibilities, and development plans for Team Leads in the new operating model.

• Senior Business Execution Consultant · Wells Fargo2022-02-01 – 2023-05-01

  • Lead three cross-functional teams to develop and implement strategic solutions; guide scope of work and subsequent accountability of seven less experienced employees. • Lead strategy and resolution of highly complex and unique challenges through detailed analysis, extensive end-user knowledge, understanding of business requirements, and delivering on long-term and large-scale solutions. • Influence leadership and make decisions for implementation of creative solutions to multifaceted issues. • Quickly solutioned community questions and problems through fervent partnerships with analytics, data science, and technology subject matter experts and leaders. Selected Accomplishments: • 668% increase in content and five new learning categories by redesigning analytic learning and development site within four months of hire. • 417% increase in monthly site visitors through successful delivery of awareness and marketing campaign that included a monthly newsletter sent to roughly 16,000 employees, office hours and roadshows totaling over 2,000 invitees, and multiple presentations to analytic leadership. • Doubled speaker diversity, increased viewership by 11%, and increased live engagement by 300% from hosting seven continuous learning events in 2022.

• Business Initiatives Consultant · Wells Fargo2021-05-01 – 2022-02-01

  • Reduce leadership overhead and drive successful execution of enterprise initiatives through dissemination of complex business goals and requirements to deliver against competing communication strategies and stakeholder engagements. • Consult with Leadership and collaborate cross-functionally to strategize, plan and execute programs, initiatives and communications for three leadership routines with comprehensive content and updates. • Own 26 communications delivered through over 1,000 stakeholder engagements across 12 program external engagement routines independently to maximize content visualization and understanding through fervent attention to detail and proficient business-language translation.

• Product Marketing Manager · The 1031 Team, a division of Pluspoint Advisors2014-04-01 – 2021-02-01

  • Owned Google Ads digital marketing optimization project, driving increased web traffic by 53% by defining and enhancing the user experience through user research and collaboration with stakeholders. • Reduce costs by 56% by optimizing SEO data analysis by analyzing customer profiles, customer benefits, and solution value propositions to develop business and marketing plan to properly position for profitability. • Generate $2.14MM in securitized real estate sales in the first six months through multiple sales initiatives by serving as a subject matter expert on over 300 complex products to develop and maintain product portfolio and optimize action plans, ensuring solutions exceed diverse customer expectations. • Owned end-to-end vendor relationships with over 70 vendors, including negotiations of product, driving marketing campaigns, and resolving operational issues that impacted the customer. • Strategically encouraged customer acquisition resulting in a 20% increase in book of business in 2019.

• Investment Analyst · PlusPoint Advisors2014-03-01 – 2021-02-01

  • Acted as a subject matter expert in all planning strategies, including Retirement, Estate, Tax, Business, Education, and Investment which required conducting ongoing due diligence on more than 70 investment sponsors and products. • Manage $40MM of assets under management in both public and private markets, assess past results, evaluate financial performance, and document business and financial risks. • Delivered white glove customer experience for over 150 high net-worth clients through eliciting, analyzing, and documenting clear, concise, detailed financial requirements.

• Operations Manager · PlusPoint Advisors2007-04-01 – 2021-02-01

  • Lead a cross-functional team to review operational activities, including client onboarding, planning development and implementation, and reporting, and work processes and prioritize enhancements to existing business automation to ensure efficient and effective operation. • Execute management responsibilities including sourcing and hiring team members, providing ongoing coaching and feedback, developing team members, and identifying and managing risk.

Education

• University of PhoenixBachelor of Science (BS), Business-Finance

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