Nidhi Patel

About

Hi, I’m Nidhi. Business Administration graduate with experience across customer operations, administration, and marketing, with a strong interest in strategy, people, and organisational effectiveness. I’ve worked across retail, education, and creative environments, supporting day-to-day operations, customer experience, and process execution. Currently, I work as a Service Consultant at TSA Group, where I manage high-volume client interactions, system updates, and issue resolution with accuracy and structured problem-solving. I’m particularly interested in the intersection of people, process, and strategy, including human capital transformation, organisational design, and purpose-led growth. My participation in the Deloitte Women in Leadership further strengthened my interest in how organisations build effective, inclusive, and high-performing teams. I’m exploring opportunities in Human Capital, People Experience, and strategy-driven roles, where I can continue developing analytical skills, collaborate with diverse stakeholders, and contribute to meaningful organisational outcomes.

Experience

• Service Consultant · TSA Group - Australia08-01-2025

  As a Service Consultant, likely responsible for providing customer service and support, handling inquiries, and ensuring customer satisfaction.

• Administrative Clerk · Harvey Norman08-01-2023

  Performed administrative tasks related to banking and finance, including data entry, record keeping, and customer service.

• Marketing Intern · Wonder Co.02-01-2024 – 04-01-2024

  As a Marketing Intern, likely assisted in marketing campaigns, conducted market research, and supported the marketing team.

• Marketing Intern · Miss Scarlett09-01-2023 – 02-01-2024

  As a Marketing Intern, likely contributed to marketing strategies, assisted in promotional activities, and supported the marketing team.

Education

• Curtin UniversityBachelor of Business Administration - BBA, Project Management, Marketing Communication & Business of Advertising
• Curtin CollegeDiploma of Commerce, Business/Commerce, General
• Churchlands Senior High School

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