Nompilo Ndlovu

About

I help complex organisations find clarity at the intersection of strategy, storytelling, and digital experiences so teams can align, decide, and move forward with confidence. My experience includes leading impactful work across agencies, large corporate settings, and financial services. Here’s what sets me apart: 1. Tailored Strategies: No cookie-cutter solutions—just custom approaches that align with your unique goals. 2. Proven Results that align with your business goals and audience. 3. Collaborative Execution: I don’t just deliver work; I partner with you to ensure it’s executed seamlessly on all fronts. I’d love to show you how I can bring the same success to your business.

Experience

• Information Architect · Ogilvy South Africa03-01-2023

  Bridging the gap between data and creativity to ensure users get the best experience from digital platforms. Responsible for auditing client platforms, analyzing content performance, mapping out solutions to improve digital platform performance, spearheading content blueprint, conducting audience and behavioral research, creating sitemaps, wireframes, and taxonomies, and solving UX problems.

• Content Specialist · MiWayLife03-01-2019 – 02-01-2023

  Brand architect building compelling content across platforms to inform, entertain, and inspire. Responsible for creating and managing content strategy, leading internal campaigns, liaising with media publications, interviewing and writing thought leadership content, optimizing content using research, SEO, and data analytics, copywriting, and leading creative direction.

• Editorial Staff · Savvy10-01-2017 – 01-01-2019

  Writing compelling and informative content for Savvy's financial blog to assist Australian customers in making informed financial decisions. Responsibilities included creating blogs and landing page content, copywriting, proofreading, editing, managing communications, SEO, and using Google Analytics to drive engagement and sales.

• Information Architect (UX Strategy) · Ogilvy03-01-2023

  -Led the Information Architecture and UX strategy practice across EMEA, establishing regional frameworks and delivery standards adopted across multiple markets. -Owned the strategic translation of complex client and business requirements into award-winning creative and content systems, guiding teams from concept through delivery. -Directed cross-functional, multi-market teams (UX, design, content, CRM, development) to deliver audience-led digital ecosystems aligned to commercial and brand objectives. -Designed and institutionalised auditing methodologies to diagnose experience and content gaps, informing IA blueprints that measurably improved engagement and ROI. -Led senior stakeholder and client engagements, securing buy-in for multi-channel initiatives spanning web, CRM, and digital platforms. -Mentored and quality-assured junior practitioners, raising delivery standards and consistency across the region.

• Content Lead · Sanlam (MiWayLife)02-01-2019 – 02-01-2023

  -Owned the end-to-end content strategy for multi-channel campaigns, aligning brand narrative, customer experience, and regulatory requirements. -Led cross-functional collaboration across marketing, product, compliance, and external partners to deliver cohesive, policy-aligned communication at scale. -Directed campaign planning, budgeting, supplier engagement, and delivery governance to ensure efficiency and quality across all outputs. -Established reporting and performance frameworks to track reach, engagement, and optimisation opportunities. -Led executive and thought-leadership content development, positioning senior leaders and the brand as trusted industry voices. -Owned the end-to-end content strategy for multi-channel campaigns, aligning brand narrative, customer experience, and regulatory requirements. -Led cross-functional collaboration across marketing, product, compliance, and external partners to deliver cohesive, policy-aligned communication at scale. -Directed campaign planning, budgeting, supplier engagement, and delivery governance to ensure efficiency and quality across all outputs. -Established reporting and performance frameworks to track reach, engagement, and optimisation opportunities. -Led executive and thought-leadership content development, positioning senior leaders and the brand as trusted industry voices.

• Senior writer & Editor · Savvy Australia10-01-2017 – 01-01-2019

  -Designed and implemented multi-channel content strategies to significantly enhance brand visibility and public engagement, establishing the company as a credible new market entrant. -Developed strategic thought leadership and press releases that supported C-level positioning and provided a distinct competitive voice in the market. -Conducted in-depth stakeholder interviews to translate complex insights into compelling narratives, ensuring creative outputs were directly aligned with core business goals.

Education

• Rhodes UniversityBachelor of Arts - BA, Journalism and media studies

Similar talent on Pangea

SShanandra M.Digital Strategist & Marketing ManagerBren B.Creative content strategist with a passion for engaging copyCape Town, South AfricaTricia O.Senior Content Designer | Marketing StrategistMinneapolis, MNMellisa M.Digital Strategist | Focused on Strategic Digital Solutions to Drive Business Success | Accounting ProfessionalJohannesburg, South Africa