Olatunji Fagbore

About

Senior Product Manager and former Software Engineer with product management, API/product engineering, and growth marketing experience across fintech, enterprise integrations, and ed-tech. Led product delivery and backend engineering teams, shipped and iterated digital payment products, improved operational efficiency and engineering uptime, and grew MRR and user adoption. Currently working as a Squad Lead / Senior Product Owner on event registration & marketing platforms and also leads product programs through ProducTalk Africa.

Experience

• Squad Lead - Senior Product Owner · Mission, Montreal, Canada04-01-2022

  ● Working with a Client on an event registration & marketing product. The platform is a solution for onsite, virtual, and hybrid event management services, event registration, lead retrieval and data services amongst many more services. ● Leading the registration development team of 12 members and working with team mates from different countries (Pakistan, Nigeria, Germany, Spain, Argentina, Senegal e.t.c) to build an onsite and virtual event platform MVP for 100,000 launch users ●Coordinate and improve the scrum delivery process by leading scrum events like grooming, refinement, daily standups, sprint review and retrospective. ●Gather Requirements, create the product and sprint backlog and prioritise backlog items

• Founder, Program & Product Lead · ProducTalk Africa04-01-2018

  ● Led the implementation of a data analytics product for a financial technology firm which increased business strategy decision-making accuracy by 10+%. ● Worked with a startup to create the structure of their product team to aid the development of their logistics self service application for customers and order receiving for their drivers. ● Train & Mentor individuals in Product Management on Youtube and One-On-One ● I consult with startups working as a freelance product manager in product development, growth and strategy.

• Senior Product Manager, Core & API Services, Product Lead · TOLARAM AFRICA ENTERPRISES, Lagos, Nigeria09-01-2021 – 05-01-2022

  ● Led the backend engineering team to drive innovation by providing fast, scalable APIs and Microservices to enable and support user-facing/clients initiatives and Enterprise resource planning integrations (SAP, ORION ERP). ● Perform Market research, and requirement gathering sessions with an external client to discover business pain points and derive new insights on potential features for our backlog and performance of existing features. ● Created a reverse engineering plan creating a Product specification & Requirement document (detailed user stories and acceptance criteria) from the existing Minimum viable product for the engineering team and revised the Jira board workflow which brought clarity & contributed to above 60% engineering sprint uptime. ● Drove the adoption of Agile scrum practices by organising and facilitating scrum ceremonies like sprint reviews, daily stand-ups, retrospectives, sprint and release planning, demos, product backlog review and management, and other project-related meetings collaborating with external stakeholders and cross-functional teams of developers, designers, and Quality assurance which increased operational efficiency by more than 70%.

• Product Manager Lead, Fintech Mobile & Backend API (Product & Strategy Department) · XPRESS PAYMENT SOLUTIONS LTD, Lagos, Nigeria12-01-2020 – 08-01-2021

  ● Manage a portfolio of 6 products at different growth stages in the Product Life cycle. ● Successfully shipped out the second version of a digital payment product (Payxpress) that enabled customers to make Value-added Service payments using different customer payment methods (Payment gateway via Banks, Cards, Visa QR, NQR, POS, Bank Transfer) ● Grew monthly recurring revenue (MRR) by 65% by driving adoption of digital payments nationwide by collaborating with Brand, Sales & Product Marketing Department to create a strategy for offline and online user acquisition, grew users from 4500 to 6,500 users in 6 months. Ran A/B testing with Google Analytics insights, crafted data-driven strategies to reduce customer churn rate by 5%. ● Reduced churn rate by 10% by creating a cohort personalised retention strategy and survey that was applied on customer database dataset using transaction value, count, and duration as metrics to generate actionable insights.

• Product Manager, Core & Enterprise Products (Eyowo & Passion League) · SOFTCOM AFRICA, Lagos, Nigeria01-01-2020 – 11-01-2020

  Projects: MTN DML, MTN Passion League, Npower, TraderMoni, GBFoods and Value Centre ● Launched the VAS module of Eyowo for bill payment. Acquired new client for Eyowo Incentive solution working with sales contributing $250,000 in sales revenue.

• Associate Product Manager - Solutioning Team · SOFTCOM AFRICA, Lagos, Nigeria05-01-2019 – 01-01-2020

  ● Launched the learning content module (video, audio, pdf content access) of Koya application (an e-learning application). Grew Koya user base by 5% and increased Customer Satisfaction score from 2 to 4 through new features. ● Worked on commercial and API for the National Identity Management Commision (NIMC) API for validating the identify of about 14M+ Nigerians

• Software Engineer (Innovation & Engineering Department) · SOFTCOM AFRICA, Lagos, Nigeria05-01-2018 – 05-01-2019

  Projects: Visitors Management System, Eyowo Kiosk, CPC, Retreat App, MTN DML ● Built a Visitors’ Management System to improve operations by 20% ● Developed and managed Eyowo Kiosk to serve over 200 agents. ● Developed Koya iOS application, learning management system learning module called Koya. ● Developed an in-house retreat application for iOS and Learning management software for personalised learning styles

• Software Engineer (iOS Developer) · eTranzact International PLC04-01-2017 – 05-01-2018

  Projects: Skye Bank, PocketMoni, RemitPals, UK, JAIZ Bank, Ghana Fintech App, Heritage Bank, MasterCard MoneySend, AB-MicroFinance Bank, Federal Mortgage Bank of Nigeria (NHF) ● Developed a MasterCard Prototype App for QR Payment - Scan to pay POC ● Promoted effective and seamless processes of bank applications including bug fixes, patches, and new features.

• Senior Product Manager, Core & API Services, Product Lead · TOLARAM AFRICA ENTERPRISES, Lagos, Nigeria09-01-2021 – 05-01-2022

  ● Led the backend engineering team to drive innovation by providing fast, scalable APIs and Microservices to enable and support user-facing/clients initiatives and Enterprise resource planning integrations (SAP, ORION ERP). ● Perform Market research, and requirement gathering sessions with an external client to discover business pain points and derive new insights on potential features for our backlog and performance of existing features. ● Created a reverse engineering plan creating a Product specification & Requirement document (detailed user stories and acceptance criteria) from the existing Minimum viable product for the engineering team and revised the Jira board workflow which brought clarity & contributed to above 60% engineering sprint uptime. ● Drove the adoption of Agile scrum practices by organising and facilitating scrum ceremonies like sprint reviews, daily stand-ups, retrospectives, sprint and release planning, demos, product backlog review and management, and other project-related meetings collaborating with external stakeholders and cross-functional teams of developers, designers, and Quality assurance which increased operational efficiency by more than 70%.

Education

• International Business Institute (IBMI)Certificate, Business Management (International Business)
• Covenant UniversityBachelor of Computer Science (Second Class Upper), Computer Science

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