DOLAPO OSHIKOYA
Product Manager | Cybersecurity & Tech Enthusiast
4 yrs experience · Lagos, Nigeria · 30-40 hrs/week
About
I am a result-oriented Product Manager with experience in managing a product from conception to fruition in diverse sectors including, edtech, e-commerce, aviation, and the informal sector. Expertise in successfully developing and implementing strategic processes, growth-focused plans, and product management initiatives while delivering excellent solutions. With a strong focus on customer needs and market trends, I have consistently achieved successful outcomes, contributing to the overall success of organizations I have worked with. My fluency in English is at an advanced level, enabling me to communicate product concepts effectively. Proficient in utilizing various software tools to create, document, track, and manage products.
Skills
Experience
- Product Manager · Coachli08-01-2022
Led a cross-functional team to create and establish 30+ new features that took the MVP to a new level of functionality and user satisfaction. Managed the product roadmap, backlog, and sprint planning to ensure the timely delivery of features and enhancements. Supervised a team of UX/UI designers, engineers, and other stakeholders to define product requirements and user stories. Performed competitive analysis to understand market trends and the needs of coaches by developing a messaging strategy that resonates with more than 80% of the target audience.
- Product Management Course Creator · Expaat08-01-2024 – 10-01-2024
Developed and delivered comprehensive product management training programs for a diverse range of learners, including professionals, entrepreneurs, and students. Collaborated with the stakeholders to refine teaching materials and ensure industry relevance. Developed course curricula tailored to beginners and intermediate learners, focusing on real-world applications.
- Product Manager, · TEHUB07-01-2023 – 04-01-2024
Conducted research, in-depth analysis, and oversaw the entire process from requirement gathering to deployment and product launch. I worked cross-functionally with engineering, marketing, and design teams to ensure seamless product execution and alignment with business goals. Led day to day technical design functions, reviews, weekly syncs and writing product requirement docs. Oversaw the integration of an external technology solution, optimizing third party payment processing capabilities, which enhanced payment functionality and increased the overall user experience by 37%.
- Member (Product Manager), Microsoft ADC Student League · Microsoft03-01-2023 – 05-01-2024
As a member of the Microsoft ADC Student League, contributed to product management initiatives, collaborating with peers to enhance product offerings and gain insights into Microsoft's product strategies.
- Talent Manager · AIESEC02-01-2023 – 02-01-2024
Facilitated the development of leadership and personal skills among members to ensure their full potential was realized, resulting in a more productive and fulfilling experience for everyone involved. Helped members become more confident and effective leaders, resulting in a more productive experience for every member. Collaborated with my team and Executive Board Members to create a supportive and inclusive environment that encouraged all members to actively participate and take on leadership roles. Created a positive and inclusive culture, which empowers members to be active and engaged within the organization.
- Customer Experience Manager · AIESEC04-01-2022 – 02-01-2023
Effectively communicated with customers to better understand their feelings about the service offered. Utilized strong empathy skills to analyze customer emotions and act on feedback. Proactively increased customer satisfaction by ensuring interactions met customer needs and actively managed the customer lifecycle. Communicated accurately with technicians to establish time commitments that exceeded customer requirements. Evaluated trends and provided executive management recommendations regarding service quality, including speed of resolution.
- Associate Product Manager · Peddle Technologies05-01-2022 – 10-01-2022
Collaborated with engineers to ensure product functionality. Prepared reports and gave presentations on project updates. Created and developed new product ideas based on current and projected marketing trends. Worked alongside the Product Manager and stakeholders to help products achieve their visions. Monitored project funding to increase profit and reduce losses. Analyzed customer and client feedback to determine the next steps for a product. Coordinated with marketing team members to showcase new features in all marketing materials.
- Associate Product Manager · Cholatrek Technologies06-01-2020 – 05-01-2022
Collaborated with the product team to develop an LMS platform that trained 200+ developers in ReactJS, NodeJS, PHP, Python for data science, Flutter for mobile development, and product design across Nigeria over 18 months. Assisted in defining the product roadmap and backlog prioritization for a SaaS application, contributing to a 35% increase in user adoption within six months by supporting Agile methodologies and cross-functional collaboration. Supported the rollout of new product features, contributing to a 25% increase in customer satisfaction and a 15% boost in platform usage in the first quarter post-launch. Contributed to the research and deployment of state government solutions used by over 800k users for filing affidavits, probate, and other legal concerns. Provided support throughout the product life cycle, collaborating with senior product managers to implement product strategies and deliver successful outcomes.
Education
- Federal University of Technology AkureBachelor of Technology - BTech, Cybersecurity
- Product SchoolProduct Management
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