Richard Scott

About

At the helm of OBM's Information Technology department, leadership and strategic innovation have been my keystones. We've realized cost efficiencies and enhanced service delivery, underpinned by a commitment to cutting-edge solutions and a culture of continuous improvement. My tenure has been marked by the successful orchestration of cloud migrations and the fortification of business continuity plans. These initiatives have been instrumental in propelling OBM forward, ensuring operational resilience and securing customer trust through robust cybersecurity measures. Professional Competencies: [Leadership] Strategy, Team Development, Budgets, Projects, Vendor Management, and MSP Operations. [Information Security] Cybersecurity, Disaster Recovery, Business Continuity, Next-Gen Firewalls, EDR, MTR, and Compliance. [Business Systems] Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Sales Enablement. [Business Decision Making] Data-driven Decision Making, Research, Reporting, and Metrics. [Problem Solving] Troubleshooting, Root Cause Analysis, Fault Isolation and Differential Testing. [System Engineering] Information Systems Management, Administration, and Architecture, On-Premises and Cloud / Hybrid, High Availability, Redundancy, and Fault Tolerance. [Data Science] Data Warehouse, Orchestration, Analytics, Engineering, Batch and Stream Processing, Database Administration, *SQL, Python

Experience

• Independent Technology Consultant · Self-employed09-01-2024

  Delivering fractional Director, CIO, and CISO services to start-up and growth stage companies requiring budget-friendly scalable technology leadership.

• Director of Information Technology, Senior Network Engineer, Network Engineer · OBM07-01-2003 – 09-01-2024

  Directed cross-functional teams to optimize technology-dependent operations, achieving improvements in efficiency and reductions of annual costs while adopting cutting-edge technology. Developed and mentored high-performing teams of technology professionals, fostering a culture of innovation that led to an increase in service delivery and customer satisfaction. Architected and executed cloud migration strategy, achieving cost reduction in infrastructure management and improvement in application deployment speed. Designed and implemented robust business continuity framework, enhancing organizational resilience and ensuring uninterrupted operations during critical events. Spearheaded implementation of comprehensive cybersecurity strategy, leading to a reduction in security incidents resulting in 99.9% uptime for critical systems. Designed and implemented robust security protocols, safeguarding critical business operations and customer data while ensuring compliance with industry standards.

Education

• The University of ToledoBachelor of Business Administration - BBA, Management Information Systems
• The University of ToledoBachelor of Business Administration - BBA, E-Commerce/Electronic Commerce

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