Riley Nilsen
Experienced UX Designer focused on user-centered design and research | Healthcare & Employee Benefits
4 yrs experience · Taylorsville, UT 84123 · <10 hrs/week
About
User Experience Designer with healthcare and employee benefits experience, focused on user-centered design, research, and collaborating with cross-functional teams in agile environments. Passionate about solving problems with innovative solutions and driving accessibility and WCAG standards.
Skills
Experience
- UX Designer · Willis Towers Watson12-01-2021 – 05-01-2025
Designed and improved ESS Next Benefits Enrollment software serving 80+ Fortune 500 clients and 3.5 million annual users. Collaborated with stakeholders and a cross-functional scrum team; produced design assets including interactive UI prototypes, personas, user journeys, and story maps; contributed to accessibility and WCAG guidelines.
- UX Design Intern · GE Healthcare05-01-2019 – 05-01-2020
Contributed to UX design and research for Revolution CT interfaces. Created design documentation, conducted user testing, and collaborated with an agile team to improve usability; worked with design tools including Adobe Illustrator, XD, and Axure.
Education
- University of Wisconsin–MadisonBachelor's degree, Psychology
- University of Denver Boot CampsUI/UX Design
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